Receptionist - State Farm Agent Team Member

Front Desk Receptionist - Customer Service & Support (Insurance Agency)Kim Varnadore State Farm is seeking an organized, outgoing, and customer-focused Front Desk Receptionist who thrives in an organized environment. This role is perfect for someone who enjoys helping people, staying organized, and confidently handling multiple tasks throughout the day. You will be the face of our agency—greeting customers, managing communication, assisting with basic policy updates, and helping customers understand billing questions—while supporting a high-performing team.As a Front Desk Receptionist, you will manage daily front office operations while delivering an exceptional customer experience. You will handle incoming calls, assist with simple policy changes, answer billing-related questions, and ensure customers are directed efficiently. This is a service-first role with opportunities to support account growth through customer interactions.Greet customers in person and over the phone with professionalism and energyManage incoming calls, route inquiries, and schedule appointmentsAssist customers with basic policy changes, updates, and documentationExplain billing inquiries, payments, and account details clearly and confidentlyMaintain accurate customer records and update information in the systemHandle multiple tasks and priorities in a fast-paced office environmentFollow up with customers to ensure needs are met and issues are resolvedSupport the team with administrative tasks and daily office operationsIdentify opportunities to connect customers with additional products when appropriateHighly organized with strong multitasking abilityOutgoing, friendly, and customer-focused personalityStrong communication and problem-solving skillsAbility to explain information clearly, especially billing and account detailsDetail-oriented with strong follow-throughComfortable working in a fast-paced, team-oriented environmentPrevious receptionist, administrative, or customer service experience preferredBasic computer skills (Microsoft Office, CRM systems)Competitive base payLicensing support and guidanceOngoing training and developmentSupportive, team-oriented work environmentOpportunity to grow within the agency and insurance industryKim Varnadore State Farm is an Equal Opportunity Employer and encourages applications from individuals of all backgrounds and experiences. Kim Varnadore State Farm is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all applicants and employees and do not discriminate based on race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, or veteran status.

Compensation $38,000.00 - $48,400.00 per year