Receptionist - State Farm Agent Team Member

We're Hiring!This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are a growing agency with big dreams and lots of potential.About Our AgencyWe help customers with their insurance and financial services needs, including Life Insurance, Retirement Planning, College Planning, and Health Insurance.Additional languages spoken: Spanish, Polish, and RussianReceptionist PositionAs a receptionist with Joanna Kierys Chlystek State Farm Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.ResponsibilitiesEstablish customer relationships and follow up with customers as needed.Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.Use a customer-focused, needs-based review process to educate customers about insurance options.Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.QualificationsDedicated to customer serviceAble to effectively relate to a customer, answer their questions, and anticipate their needs.Excellent communication skills to assist customers and coordinate with other agency team membersProactive in problem-solvingPolish or Ukrainian Speaking PreferredBenefitsHourly pay plus commission/bonusPart time to Full Time hours availableGrowth potential/Opportunity for advancement within my officePaid time off (vacation and personal/sick days)Health benefitsValuable career-building experienceCompensation: $20.00 - $25.00 per hour