ReceptionistThe Receptionist at Jim Falk Chrysler Jeep Dodge Ram Fiat plays a crucial role in providing exceptional customer service and representing the dealership as the first point of contact for all guests and customers. This individual will be responsible for managing incoming phone calls, greeting and assisting guests, and handling various administrative tasks to ensure smooth operations within the dealership. The Receptionist will work closely with other team members to meet and exceed customer expectations while upholding the standards and reputation of Jim Falk Chrysler Jeep Dodge Ram Fiat.Responsibilities:Greet and welcome guests and customers as they enter the dealershipAnswer and direct incoming phone calls to appropriate departments or personnelProvide information about dealership services and products to customersSchedule appointments for sales and service departmentsAssist with administrative tasks, such as data entry, filing, and maintaining customer recordsCollect and distribute incoming mail and packagesEnsure the reception area is clean and well-maintained at all timesHandle customer complaints and inquiries in a professional and efficient mannerCollaborate with other team members to ensure smooth operations and customer satisfactionAdhere to company policies and procedures at all timesPerform other duties as assigned by the management teamRequirements:High School Diploma or equivalent1-2 years of previous receptionist or customer service experience, preferably in the automotive industryExcellent communication and interpersonal skillsStrong organizational and multitasking abilitiesProficiency in Microsoft Office and other office equipmentProfessional appearance and demeanorAbility to work in a fast-paced and dynamic environmentAvailability to work a flexible schedule, including weekends and holidaysBilingual in English and Spanish is a plusEEOC statement: Jim Falk Chrysler Jeep Dodge Ram Fiat is an equal opportunity employer and values diversity at our company.
We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.