Job TitleGreets patients and visitors in a prompt, courteous and helpful mannerEnters patient information into the medical billing system. Enters and maintains current patient information in the medical record (contact info, insurance, etc). Collects insurance information and runs verifications routinely. Maintains appointment book and follows office scheduling procedures.
Answers telephone, screens calls, takes messages, and provides informationCoordinates lab work, reviews encounter forms, physician's report, etc.Receives payments, including point of service, from patients and issues receipts (check-in and checkout). Provides financial counseling to patients requiring hospital admission, surgical proc. &/or delinquent account balance. Reconciles daily cash and balances cash drawer.
Posts charges and payments and maintains required records, reports and files as defined by the supervisor. Daily balance and update charge and receipt summaries. Complete daily close process. Prepares daily bank deposit.
Timely processes invoices for payments.Ensures office supply inventory is adequate and orders supplies when neededAssist in nursing duties as needed (referrals, pre-certifications, scheduling tests, etc.)Reads and stays current on coding regulations & billing requirements as determined by RCGThe ability and willingness to follow established Standards of PerformanceMaintains strictest confidentialityReports to: Market ManagerMinimum EducationHigh School diploma or equivalent preferredTechnical school certification in office occupations is preferred.Required SkillsMust possess significant interpersonal skillsMust be able to read and communicate effectively in EnglishAbility to read and comprehend simple instructions, short correspondence and memos.Must possess skill in establishing and maintaining effective working relationships with patients, medical staff, and the publicMust be able to work independently and within a teamMust possess strong computer skills and have the ability to work with multiple computer systemsEqual opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran