Receptionist

ReceptionistThe Receptionist serves as the first point of contact for clients, guests, attorneys, and visitors within a fast-paced law firm environment. This role is responsible for delivering a polished, professional front-of-house experience while supporting conference services, meeting coordination, catering, and workplace operations. The ideal candidate brings experience in corporate reception, client-facing administrative support, or professional services environments, along with exceptional communication skills, professionalism, and a proactive approach to guest service.

Experience supporting law firms, banking, private equity, or other high-touch corporate environments is required.Location: Century City, Los Angeles, CAShifts: Monday-Friday 8am - 5pm, with a 60-minute lunchWork model: Fully onsiteJob duties:Greet and welcome clients, visitors, attorneys, and staff in a professional and engaging mannerServe as the primary front-of-house representative for the office, providing a best-in-class client and guest experienceManage visitor arrivals, guest notifications, and reception desk responsibilitiesAnswer and direct incoming calls with professionalism and urgencyCheck the conference room and meeting schedule throughout shift and make note of any changes to ensure meetings are set-up accuratelySet up conference rooms according to client's request, including audio/visual equipment, food, beverages, utensils, ice, etceteraClean up conference rooms after use and return property to vendors if necessaryPrepare coffee and other beverages in assigned kitchens each morningClean up coffee makers pantry in each kitchen in the evening and throughout the dayCommunicate with supervisor or client on meeting request concerns or deadline issuesMaintain inventory of catering supplies and order supplies as neededPlace orders for food and beverages for use during meetingsCoordinate and act as liaison with personnel, food merchants, selected contact and outside vendor(s) to ensure the pricing is competitive and reviewed quarterlyEnsure the value-added products and services are secured at competitive rates that have been vettedPerform appropriate vendor selection and management associated with department services and/or productsAssist in training new hiresPrioritize workflowAssist in process improvement ideasAnswer telephone in Office Services centerAdhere to policies in addition to client site policiesUse equipment and supplies in a cost-efficient mannerMust be able to lift up to 50 lbs. on a regular basisProvide back-up support to Reception and/or Office Services as neededQualificationsHigh school diploma or equivalentMinimum one (1) year of experience in corporate reception or front desk within a law firm, financial services, or other corporate/professional services environmentMinimum one (1) year of experience in hospitality, catering coordination, or meeting management experience highly preferredProfessional appearance, communication skills, and demeanor required, with the ability to serve as a polished and welcoming front-of-house representative for the firmAble to make independent decisions that conform to business needs and policyExceptional verbal communication skills with the ability to interact professionally and confidently with attorneys, executives, clients, and visitorsExcellent organizational skills requiredMust be able to meet deadlines and complete all projects in a timely mannerStrong attention to detail is requiredMust work well in a team environmentGood written communication skillsGood problem-solving skills, with the ability and understanding of when to escalate a problem to a supervisory levelAbility to work in a fast paced, high-energy environmentAbility to work on multiple projects simultaneouslyAbility to operate basic audio/visual equipmentProfessional telephone demeanorAbility to anticipate client's needs for meetings and eventsMust be self-motivated with a positive can-do attitudeProven customer service skills are required to create, maintain and enhance customer relationshipsAdditional InformationThe salary range for this role at the noted location is $17.88 - $24.28 / hour. Starting pay decisions are determined based on multiple factors including but not limited to relevant education, qualifications, skills, experience, certifications, proficiency, performance, shift, location, and other business needs. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay. RRD's benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.