Receptionist

Receptionist10-Grass Valley - Old Tunnel - Grass Valley, CA 95945OverviewSalary Range $22.99 - $26.15 Hourly Position Type Full Time - Hourly Job Shift Day Education Level Not Specified Travel Percentage Negligible Category Health CareDescriptionGENERAL STATEMENT OF DUTIES:Greets, instructs, directs and schedules patients and visitors. Will serve as liaison between patient and medical support staff. Responsible for all financial transactions and computer input within the practice management system.

This position is offered on the schedule of Wednesday - Sunday, 10 AM - 7 PM.GENERAL DUTIES: (This list may not include all of the duties assigned.)Greet patients and notify appropriate personnel of patients arrival:Check-In: Greet patient checking in.Verify insurance and demographics with patient.Collect any co-pay or balance due.Post payment for patient account in the computer.Update demographic information in computer.Manage Paperwork to be picked up file.Assist with check-out.Run eligibility for upcoming appointments and complete confirmation calls within two days of the schedule appointment.Check-Out Acknowledge patient checking out.Collect any payment due.Answer patient questions and concerns regarding billing. If unable to, call billing office.Schedule follow-up appointments:Balance and print report for money collected.Close down procedure (equipment off, waiting room clean, etc.)Obtain and or update patient demographic information in systemVerify insurance eligibility and complete confirmation calls on a daily basisAssist patients with demographic paperworkCollect and post payments accordingly to patient accounts for co-pays and cash payments.Answer phones take and follow-up on messages, route to appropriate personnel.QualificationsMinimum Qualifications:High School diploma1 + yrs. customer service experienceWindows, Microsoft Word and Microsoft Excel).Ability to type 45 wpm.Must be able to sit for long periods of timeMust be able read and write EnglishMust be able to stand, squat, and bend at the hipDesired QualificationsFamiliarity with an electronic practice management (EMR) system.Computer literate (i.e.

logging on to computer, usage of keyboard and mouse, familiarity)Bilingual (preferably Spanish) preferred.