Receptionist / Front Desk Associate

ReceptionistThe Receptionist is responsible for providing a warm, professional welcome to members, guests, and visitors while supporting the daily administrative needs of the Club. This position serves as a key point of contact and helps ensure smooth communication between members, staff, and management.Essential Duties:Greet and assist members, guests, and visitors in a friendly and professional manner.Answer and direct incoming phone calls and emails.Respond to basic member questions and direct inquiries to the appropriate department.Manage the front desk and maintain a clean, organized reception area.Assist with member check-ins, reservations, and appointments as needed.Receive and distribute mail, packages, and deliveries.Assist with administrative tasks such as filing, data entry, copying, and scanning.Maintain accurate member and visitor information.Assist with Club events and other administrative projects as needed.Follow Club policies and maintain confidentiality of member information.Provide excellent customer service and promote a positive Club experience.Qualifications:High school diploma or equivalent preferred.Previous customer service or receptionist experience preferred.Excellent communication and organizational skills.Professional appearance and positive attitude.Comfortable using computers, email, and basic office software.Ability to multitask and work effectively in a fast-paced environment.Must demonstrate discretion and professionalism when working with members and confidential information.