Receptionist

Job TitleJob DescriptionEssential Duties and ResponsibilitiesDocument all patient contact.Call Junior Administrative Assistant by 7:00 a.m. if unable to report to work.Maintain records of clinic charges, revenue and expenses, reporting them daily to the billing area of the clinic.Process check requests to pay all bills in a timely fashion, including payroll.Maintain communication with medical staff and clinic director.Greet and register patients as they enter the clinic.Answer telephones, make appointments, and route other calls, documenting all messages.Assemble an accurate and complete medical chart for new patients and update charts of established patients; ensure all necessary information is included in the chart.Gain copies of insurance cards, drivers' licenses, etc.Get signatures of consent for treatment, insurance, HIPAA.Pull and re-file medical charts as needed; copy and mail any records requested.Maintain area and equipment; make copies of forms as needed.Miscellaneous office duties, including filing and copying.Collect in-office and credit card payments; provide receipts.Enter patient information and financial transactions in billing and reports.Balance daily transactions and prepare superbills and money for the billing department.Keep the lobby and reception area neat and orderly.Any other duties as needed.Other Significant RequirementsMaintains confidentiality while working with confidential matters on a daily basis.Presents strong public relations skills.Maintain a courteous, mature, and friendly disposition at all times.Keeps abreast of changes in policies and laws regarding billing.Follows safety guidelines and policies for DHCHD.Any other assignments as assigned by clinic director