Receptionist

Receptionist – JLLOur people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.What this job involves:As the face of our workplace, you'll serve as the welcoming first point of contact for all visitors, employees, and clients.

This role combines exceptional customer service with comprehensive administrative support to create a seamless front-of-house experience. You'll manage everything from visitor registration and meeting room coordination to mail handling and facilities support, ensuring our office operates smoothly and professionally at all times. This position offers an opportunity to develop your skills in client relations, facilities management, and workplace operations while contributing directly to JLL's reputation for excellence.

If you're passionate about creating outstanding first impressions and thrive in a dynamic, service-focused environment, we want to hear from you.What your day-to-day will look like:Welcome all visitors with genuine warmth and professionalism, guiding them through security registration, notifying their hosts, attending to their needs throughout their visit, and ensuring a positive departure experience.Maintain reception areas and meeting rooms to the highest standards of presentation.Manage meeting room operations by processing bookings in Resource Scheduler, conducting daily room inspections for cleanliness and functionality, coordinating furniture arrangements, ordering and delivering catering, and providing first-line audio-visual equipment support.Answer and direct phone calls according to professional standards while serving as the primary information resource for employees regarding all reception and building services.Track all visitors, vendors, and guests using Resource Scheduler while maintaining meticulous records that comply with security protocols and issuing visitor passes per established standards.Support the Facilities Management team with responsibilities including minor maintenance vendor coordination, assisting with building inspections and walkthroughs, helping with vendor scheduling, and providing backup coverage during peak periods or staff absences.Coordinate security access cards for employees and vendors, book transportation in accordance with company policies, maintain up-to-date standard operating procedures, and complete all mandatory training within required deadlines.Required Qualifications:At least 2 years of experience in similar roles, or experience in facilities management, hospitality, corporate reception.Strong organizational skillsTechnology proficiency including experience with scheduling systems, Microsoft Office applications, and ability to quickly learn new software platformsCommitment to workplace safety with knowledge of health, safety, and security protocols including incident reporting proceduresFlexibility to adapt to changing priorities, work independently with minimal supervision, and maintain a goal-oriented focus on meeting performance targetsLocation: 227 W. Monroe St, 43rd Floor, Chicago, IL 60606Work Shift: M-F, 8am to 4pmThis position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.Expected compensation for this position:41,600.00 – 53,000.00 USD per yearFinal compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.Location:On-site –Chicago, ILIf this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements.

We're interested in getting to know you and what you bring to the table!Personalized benefits that support personal well-being and growth:JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include:401(k) plan with matching company contributionsComprehensive Medical, Dental & Vision CarePaid parental leave at 100% of salaryPaid Time Off and Company HolidaysEarly access to earned wages through Daily Pay