Reception Coordinator

Reception CoordinatorValley Medical Group is looking for a Reception Coordinator to join our reception team and work in our Easthampton Health Center. If you are looking for a dynamic environment, this is your opportunity!Position: Reception CoordinatorLocation: Easthampton, MAHours: 40 hours, Monday-Friday generally between 8:00am - 5:00pm. Hours will vary depending on department needs.

Exact schedule to be discussed at time of interview.Reporting directly to the Health Center Manager, the Reception Coordinator supervises and oversees the daily operations of the reception department in assigned health center and directly supervises the reception staff.Job Responsibilities:Direct supervision of reception staff. Oversees staff recruitment and retention.Ensures regulatory compliance with HIPPAA and Confidentiality laws.Monitors staff performance using established benchmarks.Identify opportunities for process improvement and work with management team to plan and implement.Required Qualifications:Associate degree in health or business administration (or equivalent experience)Prior supervisor experienceAdditional Preferred Qualifications:3 – 5 years of experience in providing medical support servicesIf you do not meet all of the preferred qualifications, we strongly encourage you to apply and/or inquire. We often have multiple open positions and could consider you for another opportunity with our organization.Valley Medical Group offers:Medical, Dental & Vision Plans401(k) Plan with Company MatchHealth Savings Account (HSA) & Flexible Spending Account (FSA)Generous Paid Time Off, Beginning at 17 Days per Year for New Fulltime Employees7 Paid HolidaysAdditional Time Off for Public ServiceCompany-Paid Long-Term Disability InsuranceCompany-Paid Life InsuranceVoluntary Life, Accident and Critical Illness Insurance OptionsCompany Wellness ProgramEmployee Assistance Program (EAP)Employee Referral ProgramLegal Plan insurancePet insuranceFree On-Site ParkingWe Value Employee Engagement and Inclusive PracticesValley Medical Group (VMG) seeks to recruit, develop, and retain the most qualified workforce from a diverse candidate pool.

We strive for every VMG staff person and provider to feel valued and be treated fairly, respectfully, and with dignity. We expect our employees to conduct themselves in a professional manner that promotes equal opportunity and prohibits unlawful discriminatory practices, including bias and harassment.Fostering inclusion and belonging among our employees is critical to our success in providing high-quality patient care rooted in evidence-based practices and health equity. We have several initiatives that prioritize the employee experience, from an annual assessment of employee engagement to staff recognition events, various feedback mechanisms, and committees that promote an inclusive workplace.