Release ManagerThe “Release Manager” will play a vital role in continually enhancing the company’s customer facing Digital experiences by leading/managing release activities and continually identifying & implementing software engineering process/associated practice’s improvements. The organizational complexity of a release is much more than the sum of its technical parts. Distributed releases are portfolio-wide events, where multiple groups have to coordinate; these problems are far more challenging than technical problems, and hence need arises for this position to assess risk, evaluate timelines, consider contingency plans, ensure governance gates are met and orchestrate activity across organizational boundaries ensuring auditable record of deliverables.
The releases can be inclusive of application updates, operating system patches, security improvements, hardware upgrades, Projects and Production Support fixes. Position needs to adhere to the IT Digital Enterprise Release Calendar in working closely with the IT release managers from different portfolios across CVS and hence centralizing view of all in flight releases.ResponsibilitiesWork with the multiple mobile app engineering teams to meet the timelines for uploading the apps to google/apple app stores and getting beta builds/firebase readiness for beta validations. Perform light devOPS work w.r.t.
configuring pipelines, deployment tools and branching and code merging (40%)Prepare & submit paperwork for approvals, prepare effective deployment plans, set up conference and run deployments for releases into Production. Includes working with release partners in accessing risk and accordingly preparation of timelines and preparation of contingency plans (20%)Work collaboratively with all participants in software development projects support of developers and testers in the setting up of build test (dev/qa/reg/pt) environments. Ensure all governance gates are met and quality is certified as per policy for each deliverable (20%)Work with IT management and IT Operations to improve the software engineering processes and practices associated with continuously building, deploying, and updating applications and environments (10%)Define the IT strategic direction for release management tools for IT to ensure the process requirements of release management are built in (10%)Required SkillsAdvanced knowledge of Mobile app release process and google/apple play store publishingAdvanced knowledge of software development lifecycleDemonstrated ability to coordinate cross-functional work teams toward task completionDemonstrated effective leadership and analytical skillsAdvanced written and verbal communication skillsGeneral PC knowledge including Microsoft Office expert level knowledge of Excel, working Knowledge of AccessMust have familiarity working in a very fast-paced environmentDemonstrated effective leading and analytical skillsFlexible schedule is necessary, as releases could happen on a weekly basis, based upon severity level of production support issues