Hunter Super Techs - TurnPoint is seeking a Workforce Management specialist to monitor real-time contact center performance, prepare dashboards, and manage alerts to ensure operational continuity. The role emphasizes KPI tracking, incident response, and data-driven staffing decisions.
The ideal candidate will have strong analytical skills, attention to detail, and the ability to communicate under pressure to leadership.
#J-18808-LjbffrReal-Time WFM Analyst: Performance & Incidents in winterville at Unknown Company
This position is listed as full time and onsite.