RCM Supervisor II

Overseeing the end-to-end RCM activities of multiple office support teams, the full-time remote RCM Supervisor II will manage insurance verification, billing, collections, and AR management processes while ensuring optimal performance and team development. Key Responsibilities Supervise site-specific revenue cycle teams, providing guidance to meet performance standards Conduct interviews, onboarding, and ongoing training for team members on billing and coding procedures Prepare and present detailed reports on RCM KPIs, identifying areas for improvement and implementing strategic initiatives Required Qualifications Prior experience in dental office workflows and revenue cycle functions including insurance verification and AR follow-up Knowledgeable of reimbursement and compliance processes with all payors Experience with practice management software and strong proficiency in MS Office, particularly Excel Certified Professional Coder (CPC) or Certified Revenue Cycle Professional (CRCP) credentials preferred Previous experience in team and personnel management is preferred