Range Safety Officer (RSO)

Range Safety Officer

Position Summary

The Range Safety Officer (RSO) is critical to safely operating the firing range while providing a friendly and inviting experience while taking a leadership position. The RSO enforces safe firearm handling and must pay strict attention to the range area while maintaining a strong mental focus on safety. The primary duty of a RSO is to organize, conduct, and supervise safe range operations to all customers.

Job Duties and Responsibilities

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• Interface and communicate in a professional, courteous, and compassionate manner with all customers.
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• Supervise all range activities and ensure that customers follow range regulations, including professional correction of safety violations.
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• Demonstrated high end communication and problem solving skills with minimal supervision is essential, including making decisions and follow through.
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• Conduct range safety briefings, as necessary.
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• Be an example to all customers by practicing safe firearms handling and following all range safety rules.
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• Assist shooters with stoppages, malfunctions and other issues or questions on the range.
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• Control the range and lead/assist with any emergency procedures.
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• Know and execute emergency response plans when required.
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• Operate Point of Sale system to schedule and rent firearms to customers.
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• Restocking of targets and personal protective equipment.
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• Conduct P.O.S. Check-in & Release of Liability Waiver verifications.
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• Responsible for watching the CCTV camera system to observe and correct any safety violations.
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• Perform and follow procedures for opening and closing the range.
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• Provide constructive and timely feedback on range operations to management to promote improvements.
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• Actively promotes XCAL programs, products, and services.
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Position Requirements

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• Flexibility to work morning, nights, weekends and non-standardized shift schedules.
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• High familiarity and knowledge of firearm operation, design and usage required, including action types, loading/unloading, and malfunction correction.
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• Ability to stand at minimum of 4 hours.
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• Lift, carry and transfer up to 50 pounds at any given time.
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• High School Diploma or GED.
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• Must have firearms handling experience.
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• Must be 21 years or older
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• Must pass criminal background check
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Preferred Requirements

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• Previous Range Officer experience preferred.
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• Related firearms industry experience and training certifications a bonus.
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• Previous retail and/or member services experience helpful.
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