Quill, Pricing Director

Quill, Pricing Director

Lincolnshire, Illinois, United States

Job Type: Full time

Remote/On-site: On-site

Pay Range: $136,000 to $187,000

Join a team that powers everyday impact.

At Quill, a proud member of the Staples family of brands, we help businesses thrive by delivering essential products, smart solutions, and award-winning customer support. From paper and print to tech and custom services, we provide what teams need to get work done—seamlessly and affordably.

When you join Quill, you’re not just supporting customers—you’re part of a company where every workday is an opportunity to make a difference.

Key Responsibilities

• Develop Pricing Strategy
• Create and execute enterprise pricing strategies that drive revenue growth, profit margins, market share, and customer acquisition.
• Establish pricing policies, governance, methodologies, and performance metrics.
• Advise executive leadership on pricing opportunities, risks, and market trends.
• Lead Pricing Operations
• Oversee end-to-end pricing execution across all products and channels.
• Manage price updates, pricing exceptions, audits, approvals, and governance.
• Improve pricing processes through automation and operational efficiencies.
• Manage Digital & Marketplace Pricing
• Develop pricing strategies for e-commerce and marketplace channels.
• Monitor competitor pricing, marketplace trends, and pricing algorithms.
• Balance competitiveness, profitability, and channel-specific requirements.
• Drive Pricing Analytics
• Lead competitive pricing analysis, price monitoring, and market intelligence.
• Analyze pricing elasticity, promotional effectiveness, margins, and customer behavior.
• Translate complex data into actionable recommendations for senior leadership.
• Collaborate Cross-Functionally
• Partner with Merchandising, Sales, Finance, Marketing, Technology, and Sr. Leadership.
• Support customer pricing programs and pricing technology enhancements.
• Provide strategic pricing insights to support business decisions.
• Ensure Compliance & Continuous Improvement
• Establish pricing controls and governance to ensure policy and regulatory compliance.
• Continuously improve pricing accuracy, efficiency, and scalability

Basic Qualifications

• Bachelor's degree in a relevant field.
• 10+ years of professional experience in pricing, merchandising, finance, analytics, revenue management, or related disciplines.
• 5+ years of leadership experience managing teams and developing talent.
• Experience developing and executing pricing strategies that support revenue growth and profitability objectives.
• Experience managing large-scale pricing operations across multiple product categories or business segments.
• Demonstrated experience partnering with senior leaders across merchandising, sales, finance, and operations functions.
• Advanced proficiency in pricing analytics, financial analysis, and performance measurement.
• Experience utilizing pricing, business intelligence, or analytics tools to support decision-making.
• Proven ability to lead cross-functional initiatives and influence stakeholders without direct authority.
• Experience presenting business recommendations and performance insights to senior leadership.

Preferred Qualifications

• Master's degree (MBA or related discipline).
• 10+ years of pricing leadership experience in e-commerce, retail, distribution, marketplace, or omnichannel environments.
• Experience managing pricing across digital commerce channels and third-party marketplaces.
• Experience leading pricing automation, optimization, or transformation initiatives.
• Demonstrated success improving gross margin, pricing effectiveness, or revenue performance through strategic pricing programs.

Benefits

• Compensation & Incentives Competitive pay + bonuses
• Paid Time Off Vacation & Sickness including 8 Paid Holidays
• Wellness Programs Physical and mental wellness programs
• Work-Life Balance Healthy work-life balance
• Discounts Enjoy online and retail discounts
• 401(k) Matching Company match 401(k) plan

Career Path

There are plenty of places to take your career at Staples.

• Starting roles
  • Inside Sales Business Development Specialist
  • Category Specialist (Furniture, Technology or Print)
  • Site Development / Reactivation Specialist
  • Inside Sales Account Manager
• Mid-level roles
  • Key Account Manager
  • Field Sales
• Manager roles
  • Inside Sales Team Manager
  • Sr. Team Manager
  • Field Sales Manager

Success Profile

• Collaborative
• Entrepreneurial
• Adaptable
• Problem-solver
• Results-driven
• Team player

Our Culture

At Quill, we’re totally obsessed with our customers. Whether it’s tracking down that new favorite pen, offering instant savings, or making someone’s day with unexpected rewards, we take pride in being the team that helps businesses win. We believe in anticipating needs, delivering expert service with a personal touch, and making every interaction feel real — because it is. Cross-team collaboration is our office standard, because delivering for our customers starts with delivering for each other. If you're ready to roll up your sleeves, meet challenges head-on, and serve the next generation of business owners, there's only one thing missing at Quill: That’s you.

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.