Providing remote support for QuickBooks customers, the contract Accounting Software Customer Support representative will assist with inquiries related to QuickBooks Online Advanced, Payroll, and Payments, while troubleshooting issues and guiding users through the platform. Key responsibilities Assist customers with software functionality, account management, and payroll support Troubleshoot and resolve customer issues while providing guidance on relevant QuickBooks products Cross-sell additional QuickBooks services when applicable Required qualifications Minimum of 2 years of experience with QuickBooks Proven ability to deliver high-quality customer service over the phone Comfortable with cross-selling products and services Tech-savvy with strong computer skills Must reside in the United States, excluding CA, NY, PA, and WA
QuickBooks Customer Support in workfromhome at Unknown Company
- Typical pay
- $39,520–$59,000
For context, most customer service representatives earn between $39,520–$59,000 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as contract and able to be worked remotely.