Unknown Company

Quantum ERP Systems Analyst

phoenix, arizona • Posted 1 weeks ago
Onsite Full Time General
Job Title:Quantum ERP Systems AnalystLocation:Onsite (Phoenix, AZ area)Job Type:Perm Full-TimeSalary:$120K to $130K Depending on Experience + relocationJob #: 7288
Overview:
We're looking for a Quantum ERP Systems Analyst with a robust background in the Quantum ERP system by Component Control. With at least a decade of direct, hands-on experience, this role is pivotal in delivering advanced technical support and ensuring our ERP system runs smoothly and efficiently.
Key Duties:
* Act as the go-to expert for all things related to the Quantum ERP system.
* Deliver top-tier support to users, swiftly handling inquiries and resolving intricate technical issues.
* Engage with diverse teams to integrate Quantum effectively across our business processes.
* Tackle complex technical challenges in Quantum ERP, offering solutions for both software and hardware issues.
* Liaise with software developers to address and rectify system bugs or shortcomings.
* Establish and nurture robust relationships with internal teams and Quantum users.
* Communicate seamlessly across technical skill levels, ensuring an excellent user support experience.
* Conduct and oversee user training on Quantum, creating useful documentation and guides.
* Propose system enhancements to the Quantum ERP, informed by user feedback and industry standards.
* Keep abreast of Quantum updates, assessing their impacts, and managing system upgrades.
* Develop and manage detailed support documentation for Quantum ERP, including troubleshooting guides and FAQs.
* Enhance the support team's capabilities by sharing knowledge and expertise.
Professional Requirements:
* A Bachelor's or Associate degree in Computer Science, IT, or a related field, coupled with three years of software development experience.
* A minimum of 10 years in software support with a focus on Quantum ERP by Component Control.
* Desirable certifications in Quantum ERP or related areas.
* Experience with Oracle and SQL databases is highly preferred.
* Proficiency in using Microsoft Office suite, especially Excel.
* Deep understanding of Quantum ERP's architecture, modules, and integration.
* Skilled in SQL and database management.
* Knowledge of server environments, network architecture, and security protocols.
* Exceptional communication skills and a knack for problem-solving.
* Ability to work both autonomously and as part of a team.
Additional Skills:
* Capable of comprehending and writing technical documentation, reports, and procedural manuals.
* Proficient in basic math and statistical analysis.
* Competent in interpreting and executing instructions in various forms.
* Problem-solving skills in standardized situations.
Physical Demands:
* Occasional requirement for mobility tasks such as standing, walking, and lifting up to 15 pounds.
* Regular need to sit and perform desk-based computer tasks.
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Quantum ERP Systems Analyst in phoenix at Unknown Company

This position is listed as full time and onsite.

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