Upholding quality standards remotely, the full-time Quality Operations Representative will investigate pro accounts, monitor compliance with licensing requirements, and address integrity concerns to ensure service professionals meet company guidelines. Key responsibilities Conduct thorough investigations and audits on pro accounts to ensure compliance with quality standards Monitor ongoing compliance to ensure pros maintain valid licensing and regulatory requirements Review and respond to inquiries regarding professional misconduct, fraud, or poor performance Required qualifications High School Diploma required; Bachelor's degree strongly preferred Ability to manage a high volume of cases daily with accuracy Strong customer service instincts and emotional intelligence Proficiency with computers, including CRMs and Google Suite tools Quick judgment and problem-solving skills in a fast-paced environment
Quality Operations Representative in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.