Quality Manager - The Toro Company

Quality Manager I or II – The Toro Company

Applicants must be legally authorized to work in the United States. The Toro Company is unable to sponsor or take over sponsorship of any visa, regardless of expiration date, now or in the future.

Who Are We?

Toro is a premier innovator of equipment for turf and landscape grounds management, sidewalk snow removal, and specialty grounds care maintenance. Built for performance with quality to last, Toro equipment is ideal for golf course turf management, sports fields, collegiate campuses, residential and commercial property maintenance, and public green spaces. We market and sell TTC products worldwide through a network of distributors, dealers, mass retailers, hardware retailers, equipment rental centers, and home centers, as well as online direct-to-end users.

Job Overview

The Quality Manager reports to the Senior Quality Manager. This role leads the quality initiatives and performance standards of our manufacturing processes. The position provides strategic leadership within the plant by prioritizing and communicating customer needs, providing feedback on plant quality performance, and facilitating teamwork to ensure corrective and preventive actions are implemented and effective. The Quality Manager partners with the leadership team in developing and implementing long‑range plans to keep the facility competitive in quality.

Business Plans and Strategies

• Utilize Lean principles, methodologies, and techniques to implement, execute, and oversee the quality processes at Shakopee.
• Provide development and guidance to the hourly and salaried workforce through coaching, partnering, and relationship building.
• Analyze manufacturing area operating results and implement corrective action to meet or exceed planned performance levels of quality, expense, efficiency, and inventory control.
• Plan manpower during peak and non‑peak operations, using contract language and processes to balance customer need and cost goals.
• Support the development and implementation of the capital plan to provide adequate capacity, aggressive quality improvement, and strong cost and asset control.

What Will You Do?

• Ensure component parts are manufactured to specification using a controlled and repeatable process.
• Partner with design and engineering groups in developing and proving out verification of new processes.
• Communicate with assembly plants to resolve daily issues and improve long‑term quality performance.
• Provide feedback to plant personnel on customer expectations and plant quality performance status.
• Monitor the effectiveness of corrective actions and create preventive standards to improve quality.
• Troubleshoot high‑complexity quality issues.
• Report overall plant and supplier quality performance, corrective and preventive action activity, current project status, and customer needs assessments on a regular basis.
• Provide technical support and training in latest quality techniques and philosophies to improve process control and nonconformance prevention; form and facilitate teams to address significant or recurrent quality issues using root‑cause/corrective‑action analysis.
• Ensure effective quality systems, personnel, and equipment resources are available, developed, and maintained.
• Ensure effective process controls and inspection procedures are identified and documented.
• Track and provide quality performance feedback to external suppliers; identify key issues and work with plant, purchasing, and supplier resources to resolve issues; consult with suppliers to upgrade their quality capabilities.
• Facilitate the implementation and maintenance of ISO 9001:2015 certification.
• Administer the auditing and corrective action portions of ISO 9001:2015.
• Create an environment that values employees, serves customers, and provides fair return to owners.
• Maintain excellent housekeeping, productivity, and work habits.
• Maintain calibration requirements for all tools and gauges in the facility.
• Communicate effectively at all levels to keep manufacturing aligned with corporate/division objectives.
• Share best practices with other Toro locations to further standardize and formalize processes.
• Develop and mentor the Quality team to build technical skills and leadership capabilities.

What Do You Need?

Requirements

• Bachelor’s degree, preferably in Mechanical, Quality, Electrical, or Industrial Engineering.
• Quality Manager I: 5+ years of quality engineering experience in assembly industries and 3+ years of management experience.
• Quality Manager II: 7+ years of quality engineering experience in assembly industries and 5+ years of management experience.
• Experience with Control Plans, SPC, Poka‑Yoke, COPQ, and problem‑solving tools.
• Data analysis and root‑cause analysis skills.
• Internal calibration and measurement system analysis experience.
• GD&T and ISO 9001/QMS procedure development knowledge.
• Coaching and supplier quality experience (incoming inspection, containment, audits).
• CTQ/CTP, process controls, process validation, layered and process audits.
• Document control, APQP, COC, and PPAP.

Preferred

• ASQ Certification.
• Six‑Sigma Green Belt Certification.
• Assembly experience with vehicle and/or large mechanical goods.
• Strong management, communication, and leadership skills.
• Proficiency in MS Office; SAP, Minitab, and welding/powder‑paint experience are additional benefits.

Other Job Related Components

• Candidates should prepare for five days on‑site in Tomah, WI for the majority of the schedule. Overtime may be required.
• Approximately 10% travel to other Toro locations for business purposes.
• Work directly with the planning team, multiple suppliers, and vendors.
• Make oral and written presentations; interact professionally with suppliers, sourcing, and manufacturing teams.
• Typical manufacturing plant conditions (indoors, variable temperature, noise).

Benefits

• Casual work environment encourages comfortable productivity.
• Location: Tomah, Wisconsin 54660, centrally located for most commuters.
• Well‑being resources: mental health and financial health support for all employees.
• Competitive salary: estimated annual range $120,000–$140,000, adjusted for experience and location.
• Access to early pay through the app.

We are proud to be an Equal Opportunity Employer and consider qualified applicants without regard to race, color, religion, sex, pregnancy, gender identity, sexual orientation, parental status, national origin, age, disability, genetic information, political affiliation, military service, or other non‑merit based factors. We celebrate diversity and are committed to creating an inclusive environment for all employees.