Quality ManagerEssential duties and responsibilities include liaising with customers and coordinating with staff and internal departments to effectively meet PPAP requirements for the introduction of new products, and subsequent revisions of engineering changes. Direct quality staff to effectively monitor production to consistent required quality levels. Assist and supervise the team to correctly interpret GD&T drawings and support CMM technician to develop dimensional inspection methods. Monitor and assist in the dispositioning of quarantined goods, with the goal of maintaining zero inventory in these areas. Keeps management informed of quality product and liaison with all plant departments and customers. Monitor plant scrap and rework, customer rejections and returns. In the event of receiving a customer concern (verbal or electronic), issue a customer/concern report to the MDS team. Stop further processing and inform the area supervisor or manager responsible when becoming aware that a product or process is non-conformance. Ensure business system is established, implemented and maintained in accordance with the current ISO9001/IATF 16949 standards, corporate and customer specific requirements. Ensure compliance to all health and safety rules and housekeeping principals. Ensure substandard conditions and practices identified in plant safety audits are corrected. Prepare reports and key measurable indicators each month. Carry out corrective actions if necessary and report information out in a monthly management review meeting. Attend management report-out meetings on a weekly basis; Production and Fast Response Meetings daily. Head the internal audit process (QMS, Process & Product, LPA) and ensure compliance as required. Conduct department start-up meetings daily. Provide oversight and direction and delegate responsibilities to all members of the department. Manage performance: communicate job expectations and conduct employee evaluations for all department members on an end of probation basis and an annual basis. Coach, counsel, mentor and discipline employees with the assistance of human resources and senior management as necessary. Work with human resources to interview and select candidates to fill vacancies within the department. Determine employee development and/or training needs for department members on an annual basis. Prepare annual training plan and submit it to the human resources department. Complete training effectiveness evaluation forms and submit to the human resources department. Participate in succession planning activities including career development. Assist with job analysis on a yearly basis. Prepare departmental budget on an annual basis. Follow all departmental and general procedures where applicable. Perform other duties as assigned by the General Manager.Adopt, practice, and promote Kaizen principles; participate in Kaizen and GEAR activities. Encourage continuous improvement efforts within the department and ensure submission of individual and team GEARs to achieve one hundred percent participation. Must appropriately handle sensitive information and always maintain confidentiality. Abide by all company safety rules, responsibilities, policies, and procedures including the legislative requirements of the OHSA.Key relationships include the General Manager/Assistant General Manager, APQP Department, Finance, Human Resources Manager, Production Manager, Purchasing & Materials, and Supplier Representatives.Basic requirements include a Bachelor's Degree from a four-year college or university in a technical field, or six years manufacturing quality experience. Minimum of three years' experience in a supervisory/management role.
Qualifications to include technical, analytical and judgmental knowledge of current quality control methods employed by engineering and manufacturing. Strong background and experience in metal stamping and welding is must (Spot,MIG,etc). Excellent knowledge of the ISO9001 and IATF 16949 standards, including Customer Specific Requirements and AIAG core tools (PPAP, MSA, PFMEA, Control Plan, etc). Excellent problem solving, interpersonal, communication, and leadership skills. Ability to coach, counsel, discipline, mentor and motivate. Supervisory skills in employee development, health and safety, hiring, orientation, and performance reviews. Proficient in Microsoft applications, including Excel, PowerPoint, Word and customer portals (GM, Ford, Stellantis, etc). Must be willing to solve customer problems in a timely manner including plant visits. Previous experience in supplier quality is an asset.Measurement basis includes positive trends related to cost of quality metrics contributing to a reduction of customer concerns (i.e. reduction of customer concerns, internal PPMs, line scrap, sort costs, warranty). Successful new program launches. Feedback from key relationships. Adherence to the departmental budget. Adherence to the business plan as demonstrated by performance indicators. Support of Kaizen and GEAR activities including department member gear submissions.Supervisory responsibilities include directly supervising employees in the Quality Department including Quality Engineers, CMM Programmers & Quality Technicians. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.Qualifications and requirements include the ability to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or experience include a Bachelor's Degree from a four year college or university in a technical field, or six years manufacturing quality experience. With 2 years additional experience in a Quality Supervisor or managerial position for an automotive supplier in the metal processing field is required.
Qualifications to include technical, analytical and judgmental knowledge of current quality control methods employed by engineering and manufacturing.Language skills include the ability to read, analyzes, and interprets common scientific and technical journals, financial reports and legal documents. Ability to respond to common inquired or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format.Mathematical skills include the ability to apply advanced mathematical concepts such as exponents, logarithms, quadratic equations and permutations. Ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis for variance, correlation techniques, sampling theory and factor analysis.Reasoning ability includes the ability to define problems, collect data, establishes facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Ability to develop logical detailed plans aimed at continuously improving quality levels and quality systems.Physical demands include the ability to sit, and occasionally must walk, stand, use hands to feel or handle objects, tools or controls; reach and lift with hands and arms; talk, see and hear. The employee may occasionally be required to climb, balance, stoop, kneel, crouch or crawl. The employee may occasionally lift and/or move up to 10 pounds. The employee must be available during all hours if needed and have the flexibility to work various shift hours if needed.Work environment includes the ability to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.