Quality Manager

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Duties And Responsibilities

• Initiates and implements quality improvement activities as appropriate (e.g., Kaizen, Six Sigma) to raise the performance of the companys product lines.
• Educates and trains employees as to their impact in the quality management system.
• Develops, implements, and manages QMS.
• Drives a quality mindset within the organization.
• Serves as the primary quality control resource for problem identification, resolution, loss reporting and continuous improvement.
• Supports concurrent engineering efforts by participating in new product development projects representing quality assurance and the customer.
• Develops, implements and documents procedures for process control, process improvement, testing and inspection.
• Establishes and implements metrics (process capability, control charts, measurement quality) for monitoring system effectiveness and to enable managers to make sound process and product quality decisions.
• Ensures appropriate problem-solving tools are understood and utilized to identify effective corrective actions and process improvements.
• Establishes collection and analysis systems of statistical data to predict trends that will affect product and process quality.
• Analyzes customers product and process specifications to ensure adherence to requirements. Works with customers to establish efficient, cost-effective requirements for ease of manufacture and reproducibility.
• Develops quality planning methods for all product lines.
• Develops process certification standards and assists in process certification.
• Interacts with customers to identify opportunities to improve quality and establish feedback with manufacturing and development personnel.
• Reports on quality issues, trends, and losses.
• Participates in internal and external quality audits.
• Interfaces with supplier and customer quality representatives concerning problems with quality control and assure that effective corrective action is implemented.
• All other reasonable duties, as assigned.

Education And Work Experience

• Bachelors degree in mechanical engineering or manufacturing engineering, masters degree preferred.
• Minimum 5 years of experience in quality management in a manufacturing setting with direct reports.
• Proven hands-on approach; candidates accustomed to floor involvement rather than desk management preferred.
• Strong customer-facing experience is essential.
• Working knowledge of AS9100 and NADCAP, preferred
• Six Sigma Black-Belt Certification, preferred.

Key Competencies

• Customer Focus
• Organizational Skills.
• Problem Solving/Analysis.
• Time Management/Personal Organization
• Ethics & Value
• Managing Vision & Purpose
• Driving Budgetary Results
• Introduction of New Capital to improve QMS
• Drive for Results
• Building Effective Teams
• Timely Decision Making
• Functional/Technical Skills
• Total Work Systems (TQM/ISO/Six Sigma)