Quality Lead

Job Description

POSITION - Quality Lead - Manufacturing Plant
LOCATION - Sacramento, CA
HOURLY RATE - $29-$36 per hour - Hourly rate is based on experience
SHIFT - Monday - Friday - 6am to 3:30pm

KEY DUTIES & RESPONSIBILITIES:
Direction of Quality Technicians

Ensure compliance with established quality systems.
Coordinate all changes.

Ensure completion of required audits and inspections.

Collect and process all quality system documents.

Participate in warehouse walks and Conduct follow up.
Compile data.

Consult with line leaders concerning defects found.

Determine corrective actions and implementation .

Compile and maintain spreadsheets indicating non-conformance issues and subsequent

corrective actions.

Review returned glass from customers.
Analyze defects.

Record on SharePoint

Bring defects to Production departments’ attention.

Develop and maintain quality escalation process .
To be developed

Establishment and maintain 1 st Article Inspection process.

Perform all Quality system operations.
Perform process audits of equipment setup and conditions to ensure process controls are observed .

Assist production in identifying root cause of defect trends. Recommend corrective/containment action as appropriate .

Create and execute MPS objectives; meet MPS commitments and work within the guidelines of MPS.

Reflect Milgard business values and Milgard Philosophy in all business interactions.

Adhere to safety policies and procedures related to all facets of job.

Proper usage of personal protective equipment .

Perform in-process and final inspection of insulated glass units, windows, and doors

Identify and segregate nonconforming raw material for disposition.

Reports problems and issues to supervisor and production management

The above statements are intended to describe the general nature and level of work being performed by employees in this position . This is not intended to be an exhaustive list of all responsibilities.

LEVEL OF SUPERVISION:
Lead

AUTHORITY TO ACT

Independent Authority
May place suspected nonconforming material on hold or designate as “sort for use” for noncompliance with published specifications or standards, including any questionable undocumented variation that may be unacceptable to the customer based on form, fit, function, or appearance.

Reject finished windows, doors, or IG units based on audit results.

Investigate any quality issues as they arise.

Act Then Advise
Provide disposition of clearly nonconforming material and designate as “Return to Supplier/Vendor ”.

Require containment of finished goods and/or work in-progress for defects affecting form/fit/function/appearance.

Provide corrective and supportive feedback to operators regarding process and product quality, following up with leads.

Increase sample sizes of process/product audits based on published the Quality Action Plan.

Recommend Then Act
Shut down line production for clear negligence of quality issues or refusal to take containment or corrective action.

Issue formal Corrective Action Requests.

Scrap whole bundles of nonconforming vinyl extrusion or finished window/door units.

Decrease sample size or any change to the frequency of sampling for process/product audits

Release containment of finished goods and/or work in-progress for defects affecting form/fit/function/appearance.

Request Waivers for mis-processed products or Deviations for substitution of part/subassembly/process step.

Changes to published standards, work instructions, or other quality documentation.

EXPERIENCE REQUIRED:
2 -year related experience as a Quality Assurance Associate

EDUCATION/LICENSES/CERTIFICATION/FORMAL TRAINING:
Minimum High School Diploma or Equivalent

ESSENTIAL ABILITIES:
Clear spoken and written English skills

Basic shop math skills: Addition, Subtraction, Multiplication, Division, fraction/decimal conversion, calculate percentage.

Basic skills in word processing and spreadsheet applications

Conflict management skills

Assertive communication skills including active listening and paraphrasing for understanding.

Manage multiple tasks and effective prioritization skills

Participate or lead a problem solving team

ESSENTIAL ABILITIES: (Cont’d)
Basic understanding of DMAIC process and common tools

Understanding of manufacturing value stream from receiving to shipping

Interpret engineering drawings

Ability to influence others toward positive change.

Initiative to start and complete tasks on time.

Ability to work in, and promote a team environment.

Physical Requirements
Use hands to perform power grasping.

Reach above/below shoulder level

Bend & twist at the neck or waist

Stand/walk

Use hands/fingers to perform keyboarding tasks

Lift, carry over 50 pounds alone, up to 100 pounds with assistance

Close vision, color perception, distance vision, peripheral vision, depth perception , ability to adjust focus.

Overtime may be required .

WORK ENVIRONMENT:
While performing the duties of this job, the employee:
Occasionally works in a climate-controlled office where the sound level is quiet

Regularly exposed to excessive noise, dust, fumes, or chemicals on the shop floor .

Regularly wears personal protective equipment on the shopfloor

Milgard does not tolerate discrimination of any type, and offers equal employment opportunity to all qualified persons without regard to race, color, religion, sex, natural origin, age, disability or medical condition, sexual orientation, marital status, veteran status or any other considerations made unlawful by Federal, State or local laws. We believe in providing eligible and qualified employees with opportunities to advance. Milgard is an at- will employer.

What We Offer

At MITER Brands, we invest in your health, wealth, and wellness. Our comprehensive benefits package supports you and your eligible spouse/dependents while helping you achieve your personal and professional goals.
We offer competitive pay, a 401(k) with company match, and generous paid time off to help you maintain a healthy work-life balance.

Health & Wellness
Three comprehensive medical plan options
Prescription drug coverage
Dental insurance
Vision insurance
Teladoc virtual healthcare services
Employee Assistance Program (EAP)
Annual Wellness Clinic
Financial Protection
Company-paid Life Insurance
Voluntary Life Insurance
Company-paid Short-Term Disability
Company-paid Long-Term Disability
Supplemental Hospital Indemnity Insurance
Critical Illness Insurance
Accident Insurance
Additional Benefits
Paid Time Off (PTO) and paid holidays
401(k) retirement plan with company match
Tuition Reimbursement Program
Legal Insurance
Identity Theft Protection
Pet Insurance
Team Member Discount Program

MITER Brands, including MI Windows and Doors, Milgard, and PGT Innovations, is an Equal Opportunity Employer. We are committed to fostering an inclusive workplace and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, or any other protected status under applicable law.

Work Authorization and Sponsorship Disclosure:
The Company does not offer employer sponsorship at this time. Therefore, candidates must provide truthful and complete information regarding their eligibility to work in the U.S. and any current or future need for employment sponsorship. Misrepresentation regarding work authorization or sponsorship need at any stage of the hiring process will result in disqualification from consideration, rescission of an employment offer, or termination of employment.