Lead, mentor, and develop the quality engineering team.
Lead initiatives to elevate quality performance across the entire product portfolio.
Serve as the primary interface for customers on quality‑related topics.
Partner closely with Failure Analysis, Test Engineering, Product Engineering, and Field Sales to achieve quality objectives and strengthen customer satisfaction.
Drive corrective and preventive actions for field failures, including ownership of 8D problem‑solving and delivery of customer‑ready reports.
Define, implement, and sustain operational and systemic improvements to product quality.
Manage customer notifications related to product changes.
Support and facilitate customer audits and quality reviews.
Required Qualifications
B.S. in Electrical Engineering or a related technical discipline.
10+ years of experience in customer quality engineering for integrated circuits.
Expertise in the 8D problem‑solving methodology.
Direct customer‑facing experience in a quality management role.
Strong problem‑solving skills across semiconductor products and manufacturing processes.
Excellent technical writing skills with the ability to communicate clearly, concisely, and factually.
Strong verbal and written communication skills for technical discussions.
Ability to travel globally to customer sites as needed.
Preferred Qualifications
Ability to communicate verbally and in writing in Mandarin.