Quality Management System (QMS) Ownership
- Develop, implement, and maintain the company's QMS (e.g., ISO 9001, AS9100)
- Ensure documentation, procedures, and work instructions are current and followed
- Lead internal and always maintain audit readiness
- Manage document control and revision systems
Product Quality & Inspection
- Oversee incoming, in-process, and final inspection activities
- Establish and maintain inspection plans, control plans, and sampling methods
- Ensure proper use and calibration of inspection equipment (gauges, etc.)
- Support first piece inspections and PPAP submissions where applicable
Non-Conformance & Corrective Action
- Lead root cause analysis using structured problem-solving tools (5 Whys, etc.)
- Own corrective and preventive action process
- Drive closure of internal and external non-conformances
- Track and report quality trends and systemic issues
- Act as primary point of contact for customer quality issues and audits
- Work with suppliers to resolve quality issues and improve performance
- Identify and lead initiatives to reduce scrap, rework, and defects
- Drive a culture of quality and accountability across the shop floor
Metrics & Reporting
- Develop and track key quality KPIs (PPM, scrap, rework, on-time delivery impact)
- Provide regular reporting to leadership on quality performance
- Use data to drive decision-making and prioritize improvement efforts
- Supervise quality inspectors and technicians
- Train employees on quality standards, procedures, and best practices
Qualifications:
- 5-10+ years of aerospace quality experience, with 2+ years in a supervisory or management role desirable
- Knowledge: of AS9100 quality system
- Fluent with the use of standard inspection tools
Education:
- Bachelor's degree in engineering, quality management, or equivalent experience preferred
Skills:
- Proficiency in QMS Management, AS9100, Root Cause Analysis
- Ability to read and interpret basic manufacturing documents, purchase orders, job travelers, blueprints
- Working knowledge of ERP systems (i.e., JobBOSS2, E2, ProShop, or similar)
- Proficiency in Microsoft Excel and general office software
Key Traits for Success:
- Highly organized and detail-oriented
- Strong communicator who can bridge office and shop floor
- Proactive problem solver (doesn't wait for issues to grow?)
- Comfortable working in a small team where roles may overlap
- Ability to prioritize in a fast-moving, deadline-driven environment