Quality Engineer (Video)Alarm.com is seeking a Quality Engineer I to support our Video surveillance solutions by testing network devices and configurations on multiple software platforms. This position collaborates with technology teams to ensure our products meet quality standards of functionality and performance. The Quality Engineer I position provides an excellent opportunity to be hands-on and engaged in the full product lifecycle and to drive system quality improvements for our offerings.The ideal candidate will have a college degree, 1-2 years of relevant experience, intermediate computer/technology skills, will be able to communicate clearly, and will contribute towards product/system improvements to resolve in-field product issues and improve overall product Quality. You should be a self-starter who can work closely with the development team to discover, report, and validate fixes for issues.Responsibilities:Developing test plans and updating test documentation as needed before/during/after testingAnalyzing new products and their features on a standalone basis in addition to analyzing the interaction with existing productsInteracting with Developers, Product Management, and Customer Support to ensure the quality of the entire video solution from the backend through to the end userExecuting tests, tracking defects, and following defects through the resolution process until fix is verified and closedApplying test methodology, engineering, and product knowledge in certification of productsEnsuring the success of weekly software and web deploymentsUnderstanding the end users and how the product will be used by themGain exposure to AI-assisted testing tools and techniques as part of continuous improvement and skill development.Must Haves:1-2 years of QA experience in an Agile environmentBachelor's Degree in Engineering, Science, or Information TechnologyProven excellent problem solving, troubleshooting, time management, and analysis skillsExceptional communication skills to articulate quality assurance practicesStrong attention to detailAbility to work in a fast-paced environment with minimum supervisionAbility to make decisions based on test results to advise management and customersDemonstrated persistence despite adversityWorking knowledge of Linux, experience with command line prompts'Willing to Learn' mindsetPreferred Qualifications:Good understanding of computer networking and ability to troubleshoot malfunctioning devicesAbility to drive innovation and improvements to increase product qualityExperience with functional and regression testing, test planning, test case developmentStrong background in Quality Assurance methodologiesProficient in estimating testing schedules and optimizing test plansAbility to recognize impacts of individual components in the larger system and analyze risks involvedAdvanced computer/technology skills/certificationsPlease note that sponsorship of new applicants for employment authorization, or any other immigration-related support, is not available for this position at this time.Why work for Alarm.com?Collaborate with outstanding people: We hire only the best. Our standards are high and our employees enjoy working alongside other high achievers.Make an immediate impact: New employees can expect to be given real responsibility for bringing new technologies to the marketplace.
You are empowered to perform as soon as you join the Alarm.com team!Gain well rounded experience: Alarm.com offers a diverse and dynamic environment where you will get the chance to work directly with executives and develop expertise across multiple areas of the business.Community and Camaraderie: One of our core values is to 'Keep It Fun,' which to us means fostering a strong sense of community. Our culture is built on collaboration and connection, where we celebrate our successes and believe that a positive, engaging environment is key to doing our best work.Alarm.com values working together and collaborating in person. Our employees work from the office 4 days a week.Company Info:Alarm.com is the leading platform for intelligently connected properties. Millions of homeowners and businesses rely on Alarm.com's technology to secure, monitor, and manage their environments from anywhere. Our comprehensive suite of solutions—including security, video surveillance, access control, active shooter detection, intelligent automation, energy management, and wellness—is delivered exclusively through a trusted network of thousands of professional service providers and commercial integrators across North America and worldwide.
Alarm.com's common stock is traded on Nasdaq under the ticker symbol ALRM. Alarm.com delivers serious security for serious people.Company Benefits:Our total rewards package is designed to support you holistically—in your health, your finances, and your life outside of work. The package includes medical plans with company subsidies, a Health Savings Account (HSA) with a company contribution, and a 401(k) with an employer match. We encourage a healthy work-life balance with paid vacation that increases with tenure, paid holidays, wellness time, and paid maternity and bonding leave. To complete the package, we also provide company-paid disability and life insurance, all within a collaborative and casual work environment.Alarm.com is an Equal Opportunity EmployerNotice To Third Party Agencies: Alarm.com understands the value of professional recruiting services.
However, we are not accepting resumes from recruiters or employment agencies for this position. In the event we receive a resume or candidate referral for this position from a third-party recruiter or agency without a previously signed agreement, we reserve the right to pursue and hire those candidate(s) without any financial obligation to you. If you are interested in working with Alarm.com, please email your company information and standard agreement to base salary range of this opportunity is listed below and is determined within a range based on factors including qualifications, location and experience. This allows opportunity for growth and development within the role. The base salary offered is part of a total compensation package.$85,000 - $85,000 USD