NexRep LLC is seeking a Quality Specialist to analyze calls, emails, social media posts and SMS contacts from NexRep’s independent contractors, identify trends, and work with certification and operations teams to ensure standards are met.
You will assess agent interactions, monitor workflows, review customer satisfaction, calibrate scoring with clients, and provide detailed feedback to contractors and internal teams. Remote roles across multiple states support Arizona and other locations.
#J-18808-LjbffrQuality Assurance Specialist — Customer Interactions in az at Unknown Company
This position is listed as contract and able to be worked remotely.