NexRep LLC is seeking a Quality Specialist to analyze calls, emails, social media posts, and SMS from its independent marketplace contractors to identify trends and ensure client standards are met through collaboration with certification and operations teams.
Essential duties include monitoring interactions for proper workflow, reviewing customer satisfaction data, and participating in calibration sessions with clients to align scoring.
#J-18808-LjbffrQuality Assurance Specialist: Client Standards & Feedback in lorida at Unknown Company
This position is listed as contract and onsite.