NexRep LLC is seeking a Quality Specialist to analyze calls, emails, social media posts, and SMS contacts from NexRep’s independent marketplace contractors. The role identifies trends and works with the certification and operations teams to ensure client standards are met.
You will monitor interactions in real time or after the fact, provide recommendations, and participate in calibration sessions with NexRep’s client to align scoring. Remote work is available with travel as needed.
#J-18808-LjbffrQuality Assurance Specialist — Client Calibration Lead in nc at Unknown Company
This position is listed as contract and able to be worked remotely.