Leading the execution and continuous enhancement of IAG's Quality Assurance and Improvement Program, the full-time Quality Assurance Manager will manage QA reviews, validate audit issues, and support the design and delivery of QA initiatives while working in a hybrid environment. Key responsibilities Lead and manage end-to-end QA reviews, ensuring alignment with regulatory and industry standards Develop test steps and present QA review findings to senior leadership, providing actionable recommendations Coach and mentor team members, conducting post-review feedback discussions to support their development Required qualifications 5+ years of audit experience, preferably with a Big Four or G-SIB Strong understanding of regulations, regulatory risks, and professional auditing practices Demonstrated ability to lead teams in fast-paced environments and manage competing priorities Experience in applying critical thinking and data analysis to drive risk-based conclusions Subject matter expertise in AML/Financial Crimes or Credit Risk is preferred