Unknown Company

Quality Assurance IT Analyst

orlando, florida • Posted 6 days ago
Hybrid Internship General

Quality Assurance It AnalystOUC - The Reliable One, is presently seeking a Quality Assurance IT Analyst to join the Technology division. At OUC, we don't just work - we're building a bright future of innovation and transformation for future generations.We are expanding our Quality Engineering team and looking for two high-performing, detail-driven Quality Assurance IT Analysts who are passionate about delivering reliable, high-impact technology solutions. If you thrive in complex enterprise environments, enjoy solving problems through structured testing, and want to influence how quality is built into applications from day one, this is your opportunity to make a meaningful impact.In this role, you will participate in the development and execution of comprehensive test strategies, plans, and scenarios to ensure our applications are robust, scalable, and defect-free.

Working under the guidance of Senior QA Analysts, you will collaborate across cross-functional teams, validate business and functional requirements, and work with a diverse ecosystem of enterprise applications and tools. This is an ideal environment for QA professionals who take ownership, bring strong analytical thinking, and are motivated by continuous improvement. You will work with a range of enterprise systems and testing technologies, including Oracle Utilities platforms (CC&B and MDM), OpenText ALM, UFT, SQL, and IVR.One role will focus primarily on manual testing with some automation exposure, while the second will focus on developing and executing automated test scripts as part of broader CI/CD practices.

In both roles, you will contribute to quality initiatives while executing work directed by Senior QA Analysts. We are looking for forward-thinking QA analysts who bring both technical depth and a passion for quality excellence as we continue to grow our capabilities and modernize our systems.OUC is an industry leader and the second largest municipal utility in Florida committed to innovation, sustainability, and our community, OUC's mission is to provide exceptional value to our customers and community by delivering sustainable and reliable services and solutions.Join a team of visionary Change Agents, Strategists, and Community Ambassadors who understand the vital role of diverse experiences in powering creativity and industry transformation. At OUC, each position contributes to the success and achievement of our goals.The ideal candidate will have:Bachelor's degree in Information Technology, Computer Science, MIS, Engineering, or related field; or equivalent relevant experience3+ years of software quality assurance experience, including manual and/or automated testing with demonstrated ability to develop Test Plans, Test Strategies, Test Scenarios, and Test Cases, as well as defect creation, tracking, analysis, and progress reportingExtensive experience navigating and documenting SDLC artifacts across both Agile and Waterfall environmentsStrong ability to interpret and test against Business and Functional RequirementsHands-on experience with key QA tools and enterprise applications including:Oracle Utilities Suite: Customer Care and Billing (CC&B) and Meter Data Management (MDM)Open Text ALMUFTCall MasterRIA/RTAWeb and wire frame testingInteractive voice response (IVR)Structured Query Language (SQL)Experience with Jira/Jenkins and broader CI/CD practices.Exposure to PragmaCAD, Outage Management System (OMS), or additional IVR platformsStrong coding/scripting capability in automation-relevant languages (Groovy, Java, Visual Basic).OUC offers a very competitive compensation and benefits package.

Our Total Rewards package includes, to cite a few:Competitive compensationLow-cost medical, dental, and vision benefits and paid life insurance premiums with no probationary period.OUC's Hybrid Retirement Program includes a fully-funded cash balance account, defined contribution with employer matching along with a health reimbursement accountGenerous paid vacation, holidays, and sick timePaid parental leaveEducational Assistance Program, to include tuition reimbursement, paid memberships in professional associations, paid conference and training opportunitiesWellness incentives and free access to all on-site OUC fitness facilitiesAccess to family-oriented recreational areasPaid Conference and Training OpportunitiesHybrid work scheduleSalary Range: $84,000 - $105,000 annually - commensurate with experienceLocation: "The Greenest Building in Downtown"- Reliable Plaza, 100 W. Anderson Street, Orlando, FL 32801Applicants must be legally authorized to work in the United States at the time of application. This organization does not offer or sponsor employment visas for internship or full-time positions.OUC-The Reliable One is an Equal Opportunity Employer who is committed through responsible management policies to recruit, hire, promote, train, transfer, compensate, train, transfer, compensate, and administer all other personnel actions without regard to race, color, ethnicity, national origin, age, religion, disability, marital status, sex, sexual orientation, gender identity or expression, genetic information and any other factor prohibited under applicable federal, state, and local civil rights laws, rules, and regulations.EOE M/F/Vets/Disabled

Quality Assurance IT Analyst in orlando at Unknown Company

This position is listed as internship and hybrid.

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