NexRep LLC is seeking a Quality Specialist to analyze calls, emails, social media posts and SMS contacts from NexRep's independent marketplace contractors to ensure they meet client standards. The role involves monitoring interactions in real time or after the fact, identifying trends, and coordinating with the certification and operations teams.
Day/evening/overnight shifts may apply, with possible travel for client meetings.
#J-18808-LjbffrQuality Assurance Analyst - Customer Interactions in saint paul at Unknown Company
This position is listed as contract and onsite.