NexRep LLC is seeking a Quality Specialist to analyze calls, emails, social media posts, and SMS contacts from NexRep’s independent marketplace contractors. You will identify trends and work with certification and operations teams to ensure client standards are met.
Responsibilities include monitoring interactions, reviewing customer satisfaction, and providing actionable feedback to improve quality scores. Remote work is available nationwide with occasional travel for client meetings as needed.
#J-18808-LjbffrQuality Assurance Analyst: Customer Interactions in nd at Unknown Company
This position is listed as contract and able to be worked remotely.