NexRep LLC is seeking a Quality Specialist to analyze calls, emails, social media posts, and SMS contacts from NexRep’s independent contractors to identify trends and ensure client standards are met.
Responsibilities include real-time or post-analysis monitoring, providing scoring details, and participating in calibration sessions with the client to align on scoring. Remote work options available with travel for occasional meetings.
#J-18808-LjbffrQuality Assurance Analyst – Customer Interactions in ia at Unknown Company
This position is listed as contract and able to be worked remotely.