TikTok USDS Joint Venture LLC is seeking a Quality Analyst to safeguard quality across vendor partners and translate raw data into actionable feedback for Training and Operations. This onsite role focuses on audits, calibration sessions, and SOP maintenance to scale QA across queues.
Strong candidates will have 3+ years in QA or customer support, with excellent policy interpretation, communication, and dispute-resolution skills, plus experience with Zendesk or Salesforce and QA auditing
#J-18808-LjbffrQuality Analyst — Global Support Calibration in scottsdale at Unknown Company
This position is listed as full time and onsite.