Design customer communications and document processing workflows using Quadient Inspire. (Designer, Interactive & Inspire Automation / Scaler)
Develop and configure Quadient Inspire applications and templates to ensure efficient and effective document production.
Write, maintain, and optimize scripts and code to automate document processing and data extraction tasks utilizing configuration driven design methodologies.
Conduct thorough testing and debugging of Quadient Inspire solutions to ensure high-quality and error-free output.
Troubleshoot and resolve issues related to document composition, formatting, data integration, and output generation.
Integrate Quadient Inspire with other systems and platforms, such as CRM, ERP, or other content management systems.
Provide guidance and support to end-users on Quadient Inspire functionalities, best practices, and troubleshooting.
Identify process improvement opportunities and propose innovative solutions to enhance efficiency and effectiveness.
Maintain documentation and version control of Quadient Inspire applications, templates, and configurations.
Ensure compliance with data privacy and security regulations in document management and customer communications.
Required Qualifications
Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
Strong background in Quadient Inspire implementation and development.
In-depth knowledge and hands‑on experience with Quadient Inspire Designer, Inspire Automation or Scaler, and Interactive modules.
Strong understanding of document composition, data extraction, and document management concepts.
Experience with data integration and data mapping using Quadient Inspire or similar tools.
Familiarity with postal regulations and best practices in mail preparation and output generation.
Strong communication and interpersonal skills to communicate concepts to both technical and non‑technical audiences.
Knowledge of other customer communications platforms or document management systems.
Familiarity with Agile methodologies and project management tools is desirable.
Self‑motivated and proactive, with a continuous improvement mindset.