Pacific Life Insurance Company in Charlotte, NC is seeking a Manager, Quality Assurance to lead an independent QA function within Life Operations. You will drive risk-based reviews, establish standards, and translate findings into actionable improvements across processing and service quality.
You will report to the Vice President, Life Operations and guide a QA team to strengthen processes, controls, and customer outcomes while preserving QA independence from day-to-day operations.
#J-18808-LjbffrQA Manager, Life Ops — Lead Risk-Based Quality in charlotte at Unknown Company
This position is listed as full time and onsite.