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Public Service Aide

tamarac, fl • Posted 5 days ago
Onsite Full Time Community and Social Service Occupations
Job Title

Paraprofessional Law Enforcement Aide

Job Description

The City of Sunrise is more than a workplace — it's a community built on our Three Pillars: Customer Service, Collaboration, and Transparency. We're committed to creating an environment where innovation thrives, teamwork is celebrated, and every employee has the opportunity to grow and make a lasting impact. As a full-service municipality and one of South Florida's premier cities, Sunrise offers competitive salaries, comprehensive benefits, professional development opportunities, and a strong culture of recognition. Whether you're helping residents, shaping policy, or improving city operations, you'll be part of a team that's passionate about service excellence and community pride. We take pride in being home to the back-to-back NHL Stanley Cup Champion Florida Panthers, a vibrant arts and entertainment district, and a diverse community that truly embodies what it means to Live, Work, and Play in Sunrise.

Looking ahead, the City is exploring an Alternative Work Schedule designed to further support employee work-life balance — providing eligible staff with two three-day weekends per month through an every-other-Friday-off model. This initiative is expected to roll out in the early part of 2026, reflecting our continued focus on flexibility and employee well-being.

Examples of Duties

Illustrative tasks include:

  • Reception Desk Staffing Assignment
  • Field Assignment
  • Telephone Reporting Unit (T.R.U.)
  • Special Event Control
  • Support Services Unit (Equipment and Supply)
Requirements

Education:

  • Graduation from an accredited high school, vocational school or G.E.D. equivalency diploma.
  • Proof of the highest level of education must be submitted as an attachment with application. (Applications without attached proof of education will not be processed for consideration.)

Experience and Training:

  • One (1) year of full-time paid experience in a position dealing with the public (Specialized technical education and training in related field may substitute for experience requirement.)
  • Proficiency with Word and Excel preferred
  • Must have the ability to work various shifts
  • Applicants cannot be convicted of any felony or misdemeanor involving moral turpitude

Required Documents:

  • Sunrise Police Department Background Questionnaire
  • Social Security Card
  • Driver's License
  • High School Diploma or GED Certificate required

Necessary Special Qualifications Depending on Assignment:

  • Possession of a valid Florida driver's license with an acceptable driving record
  • Possess the skills necessary in operating a forklift vehicle in a safe and effective manner. (Support Services Unit)
  • Maintain certification from the National Safety Council which meets OSHA and ANSI standards. (Support Services Unit)
  • Possession of a certificate issued by the National Safety Council that attests that the assigned employee has completed the eight (8) hour training course from Forklift Training Institute of National Safety Council. Employee is required to maintain this certification every three (3) years. (Support Services Unit)
  • Assignment to the command post position at the Broward County Arena complex requires certification as a 911 public safety tele-communicator
  • Assignment to the Crime Scene Unit requires specialized certification/education and additional governmental work experience
  • Certain special event traffic control duties require the successful completion of an eight (8) hour training course in traffic control and direction
  • Ability to successfully complete the Police Service Aide Academy
Supplemental Information

Knowledge, Skills and Abilities:

  • Knowledge of the geography of a large controlled-access facility and the surrounding area.
  • Knowledge of procedures and actions required in a fire emergency.
  • Knowledge of the operating characteristics of various radio communications devices.
  • Knowledge of the proper legal functions of governmental agencies sufficient to answer or redirect citizen inquiries.
  • Knowledge of departmental regulations pertaining to complaints.
  • Knowledge of the roadways and political boundaries of the local area.
  • Knowledge of first aid principles and skill in their application.
  • Ability to react quickly and calmly in emergencies.
  • Ability to deal effectively and equitably with people under various circumstances.
  • Ability to prepare accurate written reports of activities and investigations.
  • Ability to communicate verbally in a clear manner and to communicate effectively with the general public by telephone using good diction skills and a clear speaking voice.
  • Ability to cope with a wide range of interpersonal situations and remain calm and focused.
  • Ability to meet specific physical requirements as established for specific assignments.
  • Ability to obtain relevant and complete factual information relative to the situation or call.
  • Ability to complete a variety of records and forms rapidly and accurately.
  • Ability to understand and follow moderately complex verbal and written instructions.
  • Ability to establish and maintain effective working relationships with management, city officials, supervisors, fellow employees, vendors, the general public and other outside organizations.
  • Ability to work independently and to complete various tasks or activities assigned.
  • Ability to enforce rules and regulations with firmness, tact and impartiality.
  • Ability to operate a motor vehicle, communications equipment, alarm systems, mini-computer systems and other security and safety equipment.
  • Ability to express ideas clearly and concisely, both verbally and in writing.
  • Ability to work within a warehouse environment.
  • Ability to count incoming stock, reconciles invoices, shelve and store supplies and materials.
  • Ability to issue and receipt materials for supply and inventory purposes.
  • Ability to develop and implement a computerized inventory control system for a large variety of supply items and equipment.
  • Skill in the safe operation of a motor vehicle.
  • Assignment to the Crime Scene Unit requires one (1) year of professional experience working in a crime laboratory or within a Criminal Justice Crime Scene Unit.
  • Ability to establish and maintain professional working relationships with City officials, general employees, industry professionals, and the general public.
  • Ability to communicate effectively and persuasively, both verbally and in writing to individuals as well as groups.
  • Ability to withstand pressure of competing priorities and varied responsibilities and work efficiently and effectively to develop win-win solutions.
  • Ability to evaluate the impact of alternative courses of action and evaluate circumstances of an innovative, new or unprecedented nature.
Benefits Package Summary General Employee Hired On or After 10/01/23

City-Paid Medical Benefits:

  • Group Health Insurance: The City pays for 100% of the cost for single coverage for full-time employees and 66.66% of cost for Dependent/Family Coverage. Upon retirement and separation from City employment, employee receives a monthly stipend of $350 per month, applicable toward retiree health coverage.
  • Life Insurance: $30,000
  • Accidental Death & Dismemberment (AD&D): $10,000
  • Employee Assistance Program (EAP) through Cigna Behavioral

Retirement:

  • Employee Contribution = 8%
  • Vesting = 10 Years
  • Normal Retirement Benefit = 2.5% of pensionable earnings for each year of creditable service
  • Average Final Compensation (AFC) = 3 best consecutive earning years
  • Maximum Benefit = 80% of AFC, not to exceed $80,000.
  • Normal Retirement = Age 62 and ten (10) years of creditable service
  • Early Retirement = Age 57 and ten (10) years of creditable service, 3% annual reduction for each year prior to normal retirement age
  • 13th check based on monthly retirement, payable if the pension plan funding status is equal to or greater than 100%. Paid in
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