Title - Administrative Specialist - Licensing & Compliance
Location: Nashville, TN (Hybrid)
Employment type: 9 Months of contract with Possible Extension
About the Role
We are seeking an Administrative Specialist for Licensing & Compliance to support regulatory board administration, working under general supervision and handle moderately complex licensing and board-support activities that help carry out statutes and mandates.
Key Responsibilities
- Review license applications, permits, and certifications for status, completeness, accuracy, and eligibility under policy, procedures, and law
- Recommend acceptance or rejection of applications in line with applicable laws, rules, and regulations, and forward recommendations to a supervisor for approval
- Make determinations on reciprocity and renewal requests
- Evaluate licensing certificates, registrations, and other statements of authority
- Ensure licenses and reports are completed accurately and that mandates are implemented as assigned
- Issue licenses, certificates, and registrations
- Enter and update data from multiple sources in databases, and match payments to licensee records
- Maintain license payment records and account for fees, including refunds and returned checks
- Prepare and coordinate reports for board submission
- Respond to applicant and public inquiries, handle complaints, and explain policies, procedures, and laws
- Coordinate board and commission meetings, examination scheduling, and applicant notifications of exam or interview details and results
- Communicate case status and any deviations from standard procedures to supervisors, directors, or attorneys
- Monitor case statuses and as needed, review investigations or monitor applicants during examinations
What We’re Looking For
- Experience in licensing, regulatory, or administrative support, ideally in a government or board setting
- Strong attention to detail and accuracy
- Solid data entry and database skills
- Clear written and verbal communication and good customer service
- Ability to interpret and explain policies, procedures, and regulations
- Good organization and the ability to manage scheduling and multiple priorities
Requirements
- Ability to work a hybrid schedule in Nashville, TN
Public Health Administrator in Nashville at ACL Digital
This position is listed as contract and hybrid. It was posted yesterday.