PT Brand Partnership Associate

Job Details

Job Location: Mall of America – Bloomington, MN 55425
Position Type: Part Time
Education Level: High School
Salary Range: $18.01 – $20.04 per hour
Travel Percentage: Road Warrior
Job Category: Brand Partnership

What’s In It for You

• Sales Incentive Bonus Program: Potential bonus up to $675 per quarter
• Paid Time Off: Accrue up to 26 hours annually
• Health Plan Discount
• Employee Assistance Program
• Financial Wellness Tools
• Pet Insurance
• Associate Discounts
• 401K Matching Contribution
• Mileage Reimbursement

What You’ll Do

• Travel to temporary Lovesac events located in third‑party stores for a designated territory
• Represent Lovesac during events to increase brand awareness and build customer loyalty
• Engage with customers by creating an interactive environment, delivering engaging product demonstrations, and promoting limited‑time promotional offers to drive interest and sales
• Drive sales during the limited‑time Lovesac event by creating a sense of urgency with customers
• Stay updated on product features, benefits, and industry trends to drive remarkable results
• Promote the Lovesac post‑purchase experience to ensure overall customer satisfaction
• Identify and resolve customer issues quickly, ensuring a positive shopping experience
• Assist in setting up Lovesac product displays, ensuring adherence to brand standards
• Support the take‑down process after events, ensuring all items are stored and organized correctly
• Maintain a welcoming and visually appealing event by following visual merchandising standards
• Oversee Lovesac operations for the event and ensure they are followed to company standards
• Share customer feedback with Management to drive future sales and engagement
• Flexibility to support local stores when Lovesac events are not occurring; in‑store responsibilities include:
  • Actively engage with customers using selling techniques and product demonstrations
  • Assist the customer from first interest to purchase, managing quotes, closing the sale, and maintaining post‑purchase relationships
  • Conduct customer outreach using company‑provided tools/communication methods
  • Provide attentive service to meet customer needs and build loyalty
  • Learn and explain product and service features/benefits to demo, assist, and educate customers
  • Promote services including customization, delivery, and post‑sales support when engaging with customers
• Utilize company tools, sales data, and reports to prioritize tasks and support daily operations
• Follow both Lovesac and vendor policies and procedures, ensuring standards, minimizing risks, and maintaining safety
• Meet or exceed Lovesac event demand plans and key performance indicators
• Meet or exceed individual sales goals and key performance indicators
• Perform other duties as assigned by Management

Qualifications

• At least 18 years of age
• Valid driver’s license, clean driving record, reliable vehicle, and current vehicle insurance
• Ability to work flexible hours, including evenings, weekends, and holidays
• Residency within 30 miles of the work location and same state as listed on the posting
• Minimum of one year of high‑paced experience in retail or customer service
• Preferred experience in temporary or event‑based settings
• Willingness to travel daily and as required by the company, including to local stores and third‑party events
• Excellent judgment, integrity, and trustworthiness in managing financial transactions and customer data
• Physical ability to stand for extended periods, move and lift up to 75 pounds, assemble furniture and displays, and perform tasks such as bending, twisting, kneeling, reaching, pulling, pushing, stooping, walking, crawling, and climbing

Equal Opportunity Employment

Lovesac is an Equal Opportunity Employer and considers all applicants for employment without regard to race, color, religious creed, ancestry, national origin, ethnicity, religion, sex, sexual orientation, gender (including gender‑related identity, gender nonconformity), pregnancy, age, marital status, physical or mental disability, military status, genetic information or any other characteristic protected by applicable law.

Non‑New York City Applicants Only

To the extent permitted by law, conditional offers of employment will be contingent upon successful completion of a background check, including but not limited to education verification, employment history verification, reference checks, criminal history, and motor vehicle history (if a vehicle is required). All qualified applicants with criminal histories will be considered in accordance with applicable local, state, and federal law.