Conducting vendor performance audits, the remote Provider File Specialist will ensure data integrity and compliance with contractual and regulatory standards while supporting continuous improvement initiatives through data analysis and issue escalation. Key responsibilities Audit vendor performance to ensure alignment with customer experience objectives and contractual requirements Perform routine reviews and compliance checks, documenting results and escalating issues to leadership Resolve operational issues by researching root causes and coordinating with business partners and vendors Required qualifications Bachelor's degree 2 - 3+ years of relevant professional work experience in auditing and assessment activities Strong collaboration and communication skills with stakeholders Proficient in MS Office applications, including Word, Excel, and PowerPoint Previous experience in Provider File or equivalent roles