Gainwell Technologies is seeking a CX Associate Professional Quality to monitor and evaluate voice and non-voice interactions for accuracy, compliance, and experience. The role supports adherence to standards and drives quality initiatives through reviews of calls, transactions, and related processes.
You will collaborate with centralized and account teams to enhance experiences for employees, members, and clients, contributing to organizational goals.
#J-18808-LjbffrProvider Enrollment Quality Analyst (Remote) in workfromhome at Unknown Company
This position is listed as full time and onsite.