Property & Casualty Insurance Representative

As a Licensed Insurance Representative, this remote role will manage inbound and outbound customer inquiries, utilizing web-based tools to deliver exceptional service and resolve issues efficiently in a fast-paced environment. Key responsibilities Handle and respond to all inbound and outbound customer inquiries with professionalism Provide excellent customer service through active listening and effective communication Resolve customer issues on the first call by demonstrating empathy and understanding Required qualifications High School Diploma or equivalent Minimum of 6 months of customer service experience Must be 18 years of age or older Ability to type at least 25 words per minute Comfortable with desktop computer systems and general knowledge of Windows-based systems