Remote Role, No Locations Preference, Onsite Attendance Will Be Required For OnboardingThe key person will assist in identifying and documenting baseline operational statistics, monitoring, documenting, and communicating results of process changes. Key person will facilitate workgroups, as identified, which could include reviewing and updating process flows, checklists, and project artifacts. Work will also include research and documentation of software needs for targeted groups across OHA and ODHS.
This work could include preparing agendas, documenting outcomes, and creating checklists and process flow maps. Additional work involves facilitation of meetings to gather feedback on redesign of content on OIS intranet page to better assist customers with requests. Key person will work with Content Coordinators to document actions and track work completion to update the site with improved processes.Contractor's key person shall:Facilitate and track progress of multiple work streamsDevelop and distribute communications, dashboards and project plansIdentify and document baseline metricsMonitor key performance metrics and track against baselineResearch and documentationRequired skills and experience:Meeting preparation, facilitation, and documentationChecklist creation capabilities and experienceStrong proficiencies required in process flow mapping and future state diagramsDemonstrated proficiency in MS VisioLean process experience and ability to identify efficienciesProficiency and experience in requirements gatheringAdvanced experience in project management skills, with the ability to manage overall actions to completionAdvanced communication skills both verbal and writtenAdvanced experience and skills in consolidation planning and managementDemonstrated proficiency in learning abilityAdvanced experience in leading, facilitating, and being involved in teamworkAdvanced skills involving presentationAdvanced proposal writing capabilities and experienceSkills - Others - MS Visio - Advanced (7-9 Years) - YesSkills - Others - Requirements Gathering - Proficient (4-6 Years) - YesSkills - Others - Communication skills both verbal and written - Advanced (7-9 Years) - YesSkills - Others - Consolidation planning and management - Advanced (7-9 Years) - YesSkills - Others - Learning ability - Proficient (4-6 Years) - YesSkills - Others - Presentation skills - Advanced (7-9 Years) - YesSkills - Others - Project management - Advanced (7-9 Years) - YesSkills - Others - Proposal writing - Advanced (7-9 Years) - YesSkills - Others - Team work - Advanced (7-9 Years) - Yes