Project Manager Team LeadThe Project Manager Team Lead is a head of any project whose main duty is to plan, organize lead and control the project efficiently and effectively. The Project Manager Team Lead is responsible for planning the work required for a project while ensuring all deliverables are met on time. Deliverables can be required as part of the Deliverables Matrix, Module List, RFP, contract or any document where requirements are listed. The Project Manager Team Lead must manage a project in all phases from Inception to Maintenance with minimal assistance. A Project Manager Team Lead is required to have a proven record of success in your previous projects. Additional qualifications include experience in reviewing and updating proposals which might include contributing original content, conducting demos and providing training, coaching and guidance to less experienced co-workers.The Project Manager Team Lead can be called upon to participate in interviews and evaluate prospective Project Managers. When a new Project Manager arrives on the job, The Project Manager Team Lead provides orientation to acquaint them with their organization and its operating routines. In addition, the Project Manager Team Lead trains the new employees in organization and office procedures.The Project Manager Team Lead is also responsible for meeting with other department team to discuss gaps in policies, develop and implement new company policies to ensure the projects are delivered on time and at or below budget. It is a key job function to keep all department involved personnel informed of project tasks progress and any potential problems. Often, this communication takes the form of verbal communication in meetings and progress reports.In addition to the above mentioned, the Project Manager Team Lead is responsible for the Project Management of State and Regional clients and the Software Development life cycle using the GRID methodology specifically designed for the Geographic Solutions. The person would be accountable for leading and managing the implementation of workforce development software solutions for Workforce Development customers.
Responsibilities will also include managing workforce development or Unemployment Insurance software products for Virtual One Stop and Virtual Labor Market Information clients in order to assess client needs, meet and exceed client expectations in terms of quality of product and service, and manage the delivery of robust software solutions.This is currently a hybrid position. Candidate must be willing to work at the corporate office in Palm Harbor, FL. Minimum of 2 days a week.The successful candidate will have significant workforce development/Unemployment Insurance/Labor Market Information knowledge and managerial experience. You will thrive both in an independent and team environment. You must be able to take ownership of projects and complete those projects accurately and efficiently. You must also be able to work with various internal groups and teams and have the ability to manage multiple, simultaneous projects and deadlines.The ideal candidate for this position is organized; detail oriented, has great communication skills and thrives in a fast-paced environment. You will need to apply these skills in a variety of areas including, but not limited to, business analysis, requirements definition, building test plans, coordinating all resources and stakeholders, setting deadlines, assigning responsibilities, and monitoring, summarizing and communicating the progress of all assigned projects. You will work among a team of software engineers, developers, project managers and QA for support and collaboration of client specific deliverables.Project ManagementCreate, maintain, and execute an information technology project plan that communicates tasks, milestone dates, status and resource allocationCoordinate designers, engineers, QA, other subject matter experts, vendors, service providers, and clients to deliver milestones according to the project planArticulate design rationale and functional strategy as it directly relates to accomplishing goals, when applicableOversight and management of the day-to-day operational aspects of one or more projectsMaintain and manage the overall detailed project plans and milestone reports to ensure accurate and timely reporting of project status, issues, risks, and concernsCoordinate delivery of development and production releases that meet quality assurance standardsAssist technical team in specifying design and development tasksAssist quality assurance team in creating test plans and testing effortsReview deliverables prepared by the team before passing to the clientEffectively apply project management methodology and enforce project standardsEnsure project documents are complete, current, and stored appropriatelyCommunicationExcellent written and oral communication skillsFacilitate team and client meetings effectivelyKeep the client and project team well informed of project status, issues and issue mitigation strategiesResolve and/or escalate issues in a timely fashionEffectively communicate relevant project information to superiorsTechnicalPossess a general understanding of application programming, database and system designUnderstanding of Internet, Intranet, Extranet and client/server architecturesAbility to analyze system requirements relative to the base software functionality and configurationWrite software requirements based upon analysis of clients needsMS SQL server and query knowledgeLeadershipInspire coworkers to attain goals and pursue excellenceManage the process of innovative change effectivelyIdentify opportunities for improvement and make constructive suggestions for changeTeamworkConsistently acknowledge and appreciate each team member's contributionsWork with both technical software developers and non-technical state and local government clients to make sure that final deliverables meet client requirementsCoordinate client training with training staff and assist where necessaryPrepare and deliver training updates via webinarsAbility to work as a team player across time zones and geography with business analyst, development and QA teams in FloridaClient ManagementProvide client support, including monitoring of incidents and change requests, and answering client questions submitted via an online issues/change management system, via email or via phoneManage day-to-day client interaction, and investigate and answer client questionsObtain, discuss, and follow-through with feedback from the clientSet and manage client expectationsContinually seek opportunities to increase customer satisfaction and deepen client relationshipsBuild a knowledge base of each client's organization and objectivesRequirementsKnowledge and Skills:Proficient in MS Office to include: Word, Excel, Outlook, Power Point, and ProjectKnowledge of relational databases and basic SQL query techniquesMust have experience interfacing with customers, internal managers and staffStrong interpersonal and relationship management skillsStrong oral and written communication skills with an attention to detailStrong leadership skills with a proven past to drive results and affect changePrior experience within the workforce development system with a solid knowledge of Department of Labor Employment and Training programs to include one or more of the following: Wagner-Peyser, Workforce Investment Opportunity Act, Trade Adjustment Assistance, Labor Market Information or Unemployment Insurance.Detailed understanding of Employment and Training programs related to day-to-day operations and federal reporting requirementsAbility to prepare presentations and conduct training sessions at the annual User's Conference or for customer specific needs.Knowledge of the software development life cycleBachelor's Degree in business or related field, or equivalent experience preferredPMP, CAPM certification, CSM, PMI-ACP or formal project management training preferred