Role-Project Manager/Scrum MasterLocation-Dallas TXJob Duties and ResponsibilitiesResponsible for providing direction and leadership to designated staff. Develop and maintain product integrity strategies and oversee engineering initiatives. Responsible for developing staff development and managing the support of existing products and the deployment of new products.
In this role:Coordinate and collaborate with BSS and OSS application SMEs, Technical Operations and Care operations to ensure optimal integration experience.Enable a matrix (functional and divisional) team structure with defined levels of responsibility to resolve current technical gaps and provide program planning, environments management, release delivery and drive efficiencies through strategic planning on test execution, innovative ideas on automation and improved qualityDay-to-day Job ResponsibilitiesManage all the activities of the Software Development Group to ensure project timelines are met and tasks are completedReview and revise software requirements and product specifications to ensure they adhere to SDLC best practices. Implement design plans, reviews unit tests, document software development, create roadmapsResponsible for compliance with company engineering standards, policies and proceduresActively and consistently support all efforts to simplify and enhance the customer experienceSet attainable goals for team members and provide technical guidance/coaching in order to accelerate productivityParticipate in team meetings as well as conduct one on ones with team membersPerform other duties as requested by ManagerSkills, Experience, and ResponsibilitiesAbility to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner3+ years of experience in software development with the following technologiesMicroservices architecture and OpenAPI knowledgeAPI and API management tools (Apigee, API Gateway, etc.)AWS Front End Applications3+ years of management experienceAbility to prioritize and organize effectivelyAbility to make decisions and solve problems while working under pressureAbility to provide coaching and counseling when necessaryRemoving roadblocks for developersCoaching/mentorshipStatus reporting/road mappingWireless/Telecom backgroundExperience with AWS cloud technologies.Knowledge of Containerization/Orchestration toolsDocker/Kubernetes.