Project Manager

Location

• Remote (willingness to travel up to 25% when needed by clients)

Position Summary

• Seeking a Project Manager capable of managing a portfolio of small to medium-sized enterprise projects .
• Projects can range in hours, anywhere from 15-40 hours per week.

Key Role Highlights

• Must have consulting experience .
• Adobe solution experience highly preferred.
• Critical skill: Ability to manage multiple projects with strong governance, administrative rigor, and attention to detail .

Role Description

• The Senior Project Manager leads client-facing initiatives that drive Adobe Experience Cloud solution implementations .
• This strategic role involves collaboration with Adobe Global Services, Field Sales, customers, and partners , managing all aspects of project delivery from planning to completion.

Responsibilities

• Managing project scope, planning, budget, timelines, and resource allocation .
• Partnering with Adobe Delivery teams to oversee technical implementation .
• Maintaining a positive customer experience , ensuring timely escalation and resolution of critical issues.

What You’ll Do

• Work with clients and Adobe Field/Services Sales teams to define and document project scope, budget, requirements, and integration points .
• Oversee project delivery , including tasks, deliverables, milestones, resources, and change requests.
• Serve as primary client contact throughout the project lifecycle.
• Ensure customer satisfaction through successful delivery of project scope.
• Coordinate and communicate escalations across Adobe (Field Sales, Services, Product teams).
• Manage administrative aspects of projects from inception through closure.
• Collaborate with third-party subcontractors, vendors, and technology partners as needed.
• Conduct post-mortems to document best practices, lessons learned, and feedback for the Adobe Consulting Practice.
• Accurately forecast revenue, profitability, margins, bill rates, and utilization across projects.
• Identify add-on sales and partnership opportunities within active projects.

What You Need to Succeed

• 8+ years of experience in a client-facing Project Management role , ideally in Digital Marketing Cloud or related fields.
• 5–8 years of experience in a software-based PM role strongly preferred.
• Prior consulting experience required.
• Proven ability to understand and articulate technical solutions to business challenges.
• Strong problem-solving, communication, presentation, and negotiation skills .
• Highly organized, innovative thinker with strong reporting and stakeholder management capabilities.
• Experience leading diverse teams and communicating effectively with senior stakeholders (CMO, CXO, VPs).
• Solid understanding of software development methodologies (Agile experience a plus).
• Skilled at managing ambiguity and diverse stakeholder expectations .
• Proven ability to build relationships and generate repeat business .
• Willingness to travel up to 50% if needed. Otherwise typically remote role.
• BS/BA degree or equivalent experience.

Highly Desired

• Experience as a Consulting Manager in a large consulting organization or agency.
• Adobe Experience Cloud , Adobe Experience Manager , Microsoft Dynamics , and Workfront experience.
• Proven success managing offshore teams .
• Certified ScrumMaster and/or PMP Certification .