Job TitleStrong Project Manager skills with a good understanding of big data technologiesFacilitate the inflow of projects and IT service requests, including alignment with business and IT priorities and resource, to drive the on-going demand review process.Excellent relationship building and interpersonal skills, including cross-cultural competenceProven delivery excellence ideally using Agile, driving SLA', KPI's, Quality MetricsStrong leadership qualities and a passion for building high performing teamsResponsible for managing a team of engineers with various enterprise applicationsHands on experience in handling support teams, quality metrics creation and SLA managementComfortable working in a matrixed organization with excellent communication and networking skills – able to effectively manage and influence senior leaders as well as a broad range of stakeholderAbility to manage risk, and encourage strategic risk management based delivery in others to manage expectations and communicate effectivelyStrong collaboration skills to build teams across business boundariesEssential job tasksLeadership skills to successfully lead large, diverse and virtual teams. Agile working experience necessary.Ability to make decisions and implement actions that have a significant impact on long-term, positive business outcomesDelivering customer satisfaction and overall excellence by identifying opportunities (or issues) and assisting with speedy resolutionUnderstanding the pipeline of demand and work with the Resource Planners to ensure an appropriate supply of resourcesDesign & follow appropriate governance model/ plan for SLA complianceExpert Knowledge of ITIL disciplinesHands on Resource planning skillsExcellent written and verbal communication skillsSelf-motivation and able to take responsibility