Project Manager

Graduation from an accredited college or university with a bachelor’s degree. • Five (5) years’ full-time paid work experience in healthcare administration or project management. • One year of full-time paid work experience utilizing MS Project or a comparable tool is required. • Minimum of two (2) years of healthcare experience facilitating clinical quality improvement initiatives in a teaching hospital. • Lean Six Sigma Training or Certification

Thorough knowledge of project management techniques including experience with planning and tracking scope, time and budget associated with the project.

• Knowledge of business operations and experience leading project teams.

• Experience and knowledge in operational clinical redesign initiatives. • Knowledge of improvement methods such as Lean Six Sigma or Systems Theory.

• Knowledge of project phases, including budget not limited to the ability to provide the property communication, deliverables and security required at each stage of the cycle.

• Knowledge of Microsoft Office Suite applications, including PowerPoint, Word, Excel, and Outlook.

• Good time management skills as they relate to situations that have competing priorities.

• Excellent verbal and written communications skills including the ability to document requirements, designs, communication plans, project plans, project status and issues to conduct meetings including formal presentations to sponsors, stakeholders and project teams.

• Skill in the use of Microsoft Project or comparable tools.

• Ability to work independently and simultaneously manage multiple complex projects at different phases.

• Ability to analyse and solve complex problems using a variety of research and analytical techniques.

• Collaborates with medical and nursing leadership and works closely with leaders in Finance to implement plans for clinical care redesign.

• Establishes/embeds best clinical and operational practices in collaborations with clinical and operational teams.

• Works with hospital-based services to identify and implement high functioning, role-based workflows.

• Fosters a culture of continuous improvement and patient centered care with clinic leadership through the provision of training in the use of data and other skills associated with process improvement.

• Teaches and helps assigned clinic staff to use the Plan, Do, Study and Act (PDSA) process (or similar quality improvement model) to focus on overall practice transformation and stronger clinical management.

• Using standard dashboards, tracks the progress of hospital based services in achieving performance target(s). Reviews performance data and trends with managers and identifies activities needed to support achieving pre-defined goals, maintaining and communicating the dashboard for the hospital-based services.

• Ensures programs are implemented consistent with their designs and support staff and leadership in their effective implementation of programs.

• Manages day-to-day operational aspects of each project and ensures project documentation is accurate and complete.

• Plans change management tasks required to accept, adapt and support the initiative including effective communication, adequate training and documentation.

• Incorporates best practices, internal policies, security and regulatory policies into the project as needed. •

Understands and prepares process capacity, capability and gap analysis summaries.

• May perform other work related to the project as assigned, including delivering information presentations as needed.