Project Management & Strategic Operations Director

General Summary:

The Project Management & Strategic Operations Director serves as the end-to-end program lead for large-scale strategic programs of high business value within Global Regulatory Affairs (GRA), driving benefit achievement through program initiation, planning, solution design/build, and KPI measurement and solution adoption.

Key Duties and Responsibilities:

• Oversee end-to-end program management for large-scale strategic programs (full lifecycle)
• Manage progress and contributions of workstream leads/subordinate project managers to deliver value within timeframes and budget
• Manage contingencies, interdependencies, and synergies across multiple projects
• Build and synthesize detailed project plans, budgeting/forecasting, and resource plans
• Develop statements of work, stakeholder management plans, guiding principles, goals, risks, resource allocation, and roles/responsibilities
• Lead post-acquisition GRA integration (operational alignment, technology consolidation, data/document transfer, talent integration)
• Secure and lead internal/external resources; establish program governance
• Evaluate/select/manage external resources or vendors
• Anticipate and mitigate major risks across the lifecycle
• Craft feasible solutions and make prompt decisions under ambiguity
• Manage detailed functional-level communication with management
• Plan and execute program/project(s) with cross-functional partners; coordinate across boundaries
• Train/coaching on execution methodologies and promote best practices
• Develop tools/training; ensure delivery conforms to methodologies/standards; recommend improvements
• Evaluate and report costs/benefits; monitor quality/adoption targets; recommend and implement corrective actions

Knowledge and Skills:

• Cross-functional execution (medium to large-scale projects)
• Ability to connect people/ideas to drive outcomes
• Ability to work across divisions/functions
• Leverage emerging technologies (including AI tools); continuous learning
• Manage multiple priorities; meet deadlines/budgets/status updates
• Strong communication; synthesize information into insights
• Detail-oriented; strong project/operations management
• Handle ambiguity

Education and Experience:

• Bachelor’s degree
• Typically 10 years of experience (or equivalent combination)

Flex Designation:

• Hybrid (remote up to 2 days/week) or On-Site (5 days/week with ad hoc flexibility)
• Flex status subject to company policy and may change