Project Coordinator

Project CoordinatorCIO Technology Solutions | Tampa, FL (On-site) | Full-timeCIO Technology Solutions is a managed services provider in Tampa. Since 2010, we have handled IT support, security, cloud, and infrastructure projects for businesses across Tampa Bay.The RoleThe Project Coordinator runs our client projects from start to finish. You are the client's main point of contact for project status.

You work with engineering, account management, and operations to keep projects on schedule, within scope, and well documented.Our engineers do the technical work. You own the schedule, the communication, and the records. This is a coordination role, not an engineering role.

If you like structure, follow-through, and clients who never have to ask where things stand, keep reading.What You'll DoSet up new projects and build schedules from the approved scope of workSchedule meetings and project resources across our internal teamsLead client kickoff meetings and ongoing project check-insGive clients timely updates on progress, milestones, risks, and delaysDocument meetings, decisions, and action items and share them with stakeholdersSpot scope changes early and route them to the right teamMonitor project hours and budget and raise concerns earlyTrack hardware and software orders and keep clients updated on deliveryKeep project tickets, notes, and schedules current and accurateDrive projects to a clean closure and a smooth transition to ongoing supportProject InvoicingYou play a key part in getting projects billed correctly. Each month you will:Review project time, expenses, and products for accuracyConfirm labor is billed at the rates in the signed quoteHold back items that are not ready to bill, such as products not yet deliveredPrepare multi-month projects for monthly progress billingFlag discounts, comped projects, and unclear billing for management reviewHave projects ready to invoice before month-endWhat You Bring2 to 3 years of project coordination experience, ideally at an MSP or IT services companyWorking knowledge of IT infrastructure, Microsoft 365, and common business technologyExperience with a PSA or ticketing system. ConnectWise PSA is a plus.Excellent verbal and written communication skillsStrong organization across multiple active projects and deadlinesComfort running client meetings with all levels of a client organizationDiscipline about documentation, follow-through, and deadlinesSound judgment on when to escalate issuesProficiency with Outlook, Teams, SharePoint, Word, and ExcelBasic understanding of project budgets, time and expense tracking, and billingHigh school diploma or GED required.

An associate's or bachelor's degree in business or IT, or a CAPM, CompTIA Project+, or ITIL Foundation certification, is preferred.How We Measure SuccessHigh client satisfactionProjects delivered on the committed timeline and within budgetClients get timely updates without having to askAccurate, current project recordsProjects ready to invoice at month-end with minimal correctionsWhy CIO TechA small team where your work is visible and your input can change how we operateA standardized, modern technology stackExposure to a wide range of client environments and technologiesMedical, dental, vision, PTO, SIMPLE IRA with a company match, and certification reimbursementPosition DetailsFull-time, exemptOn-site at our Tampa, FL officeReports to the Director of Service Operations